Job Description
- Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets
Minimum Requirement:
- Good Communication Skills
- Good Problem-solving skills over the call
- High energy level
Job Particulars
Role bpo telecaller
Education 12th Pass (HSE)
Who can apply Freshers
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id1330751
Job Category BPO
Locality Address Gurgaon City Centre, Gurgaon-Others
State Haryana
Country India
About Company
Quikdy is India's largest blue and grey collar Job platform and E-commerce.founded in 2021.Quikdy is based in Gurgaon India,Operating in 70 Indian cities.
Services: E-Commerce and Internet
Industries: E-Commerce; Online Recurrment and Internet
Parent: Magnificent Tlc Solutions Private Limited
Services: E-Commerce and Internet
Industries: E-Commerce; Online Recurrment and Internet
Parent: Magnificent Tlc Solutions Private Limited
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