Tele Caller Jobs in Jamshedpur - Capital Links
Job Description
Job description
Roles and Responsibilities
The job is to reach out to various customers over phone, explain them the product & features and deliver value to the customers. (Financial Services)
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Key Responsibilities
- Responsible for making outbound calls and regular follow up on leads assigned.
- Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers.
- Selling over the phone and achieve the targeted sales numbers & value, set quality parameters
- Explaining the product features (Loans)
- Understand the Customer requirements.
- Address all the issues / grievances of customers and provide the right customer experience.
- Capture the insights from customer interactions and share it with the internal team.
- Strictly adhere to the process requirements
Skill and Competencies required:Functional
- Language skills English / Hindi
- Telemarketing / Selling Skills
- Basic computer skills MS Excel, Word
Behavioral
- Values Integrity / Honesty / Respect
- Communication Oral & Written skills / Listening
- Executive Presence
- Business / Telephone Etiquette
- Influencing Skills
- Empathy
- Self-driven / Initiative
- Ability to manage stress
- Willingness to learn
Job Particulars
Role bpo telecaller
Education B.Com
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id993947
Job Category BPO
Locality Address
State Jharkhand
Country India
About Company
Capital Links
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