Tele Caller Jobs Opening in Digidios Integrated Financial Services Pvt Ltd at Noida-Others, Noida
Tele Caller
Job Description
We are looking for a motivated and persuasive Telecaller – Debt Collections to join our collections team. The primary responsibility is to contact customers with overdue accounts and ensure prompt repayment while maintaining a professional and empathetic approach.
About Frenzofinserv ()
A cutting-edge Omni-channel platform that harnesses the power of data science and machine-driven analytics for optimized debt collections. Our tech-based platform boosts collection efficiency & enhances portfolio quality in a compliant and secure manner. We not only streamline debt collection processes but also prioritize a positive borrower experience, encouraging future access to credit.
Key Responsibilities:● Make outbound calls to customers with overdue payments and remind them of their pending dues.
● Negotiate and convince customers to make timely payments or work out repayment plans.
● Maintain accurate and up-to-date records of all interactions and payment arrangements.
● Follow up regularly with debtors as per agreed schedules.
● Escalate unresolved accounts to senior team members as needed.
● Maintain compliance with all company policies and relevant regulatory guidelines.
● Meet daily and monthly call and recovery targets.
Qualifications and Requirements:● A graduate with a proven experience in telecalling and debt collections.
● DRA Certification will be preferred.
● Strong communication, negotiation, and persuasion skills.
● Ability to remain calm and professional during difficult conversations.
● Basic computer skills and familiarity of using CRM systems or collection tools.
● Fluency in hindi, english and other regional languages
More information about this Tele Caller Job
Please go through the below FAQs to get all answers related to the given Tele Caller job
- What are the job requirements to apply for this Tele Caller job position?
- Ans: A candidate must have a minimum of 0 to 3+ year experience as an Tele Caller
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Arch, B.Com, B.Pharm, BA, BBA/BBM, BCA, BDS, BE/B.Tech, BEd, BHM, BSc, BVSc, CA, CS, ICWA, LLB, MBBS, B.Design, B.FashionTech, BFA, BAMS, BHMS, B.P.Ed, B.F.Sc(Fisheries), BSW, BACHELOR OF MUSIC, BBS, BFA, BLT, BNYS, BPT, BUMS, DA, DFM (FORENSIC), DM, DOMS (OPTHOLMOLOGY), ANM, B PEd, B Plan, B Voc, BCJ, BHA, BBT, BLS, BNg, BPA, BPH, BTA, BTH, BTTM, BVA, BVSc and AH, D Ed, D Pharma, BFT, BMS, Other Graduate
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Tele Caller is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Tele Caller position?
- Ans: There are immediate 1 job openings for Tele Caller in our Organisation.