Tele Caller Jobs Opening in MBA Academy at Lucknow
Tele Caller
Job Description
- Making calls to potential customers
- Explaining company services and products
- Maintaining daily call records
- Submitting daily progress reports
- 12th grade or higher education
- Fluent communication skills in the local language
- Basic computer skills
Key Responsibilities:
Outbound Calling:
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Make cold calls to prospective customers to introduce products or services.
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Follow up on marketing campaigns and sales leads.
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Schedule appointments or demonstrations for sales representatives.
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Convert potential leads into customers by addressing objections and explaining product benefits.
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Maintain a consistent calling volume to achieve daily/weekly targets.
Inbound Calling:
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Handle incoming calls from customers with inquiries about products, services, or orders.
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Provide detailed and accurate information to resolve customer questions.
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Upsell or cross-sell additional products or services when appropriate.
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Document customer interactions and feedback for continuous improvement.
Lead Generation and Qualification:
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Identify potential customers and qualify leads through scripted questioning.
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Update and maintain customer records in CRM or database systems.
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Ensure data accuracy and follow-up scheduling.
Customer Service and Support:
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Address customer complaints or concerns professionally and escalate complex issues to supervisors.
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Provide after-sales support and assistance to ensure customer satisfaction.
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Build positive relationships with customers to encourage repeat business.
Reporting and Feedback:
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Maintain daily call logs, noting call outcomes and customer information.
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Report on call metrics and performance to supervisors.
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Provide feedback on customer trends, competitor activities, and product reception.
Skills and Competencies:
Communication Skills:
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Clear, articulate verbal communication with a friendly and professional tone.
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Active listening skills to understand customer needs and respond appropriately.
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Ability to persuade and negotiate over the phone.
Sales and Customer Service Skills:
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Confidence in selling products or services via telephone.
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Patience and empathy when handling difficult customers.
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Ability to handle rejection without losing motivation.
Technical Skills:
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Familiarity with telephone systems, call center software, and CRM tools.
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Basic computer skills for data entry and record maintenance.
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Comfortable working with scripts but flexible to adapt conversations.
Organizational Skills:
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Ability to manage time efficiently and handle high call volumes.
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Strong record-keeping and data management skills.
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Discipline to follow up on leads and complete assigned tasks.
More information about this Tele Caller Job
Please go through the below FAQs to get all answers related to the given Tele Caller job
- What are the job requirements to apply for this Tele Caller job position?
- Ans: A candidate must have a minimum of fresher as an Tele Caller
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE)
- What are the salary requirements for this job?
- Ans: The salary range is between 10000 and 12000 Monthly. The Salary will depend on the interview. This Tele Caller is a Full Time in Lucknow.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Tele Caller is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Tele Caller position?
- Ans: There are immediate 1 job openings for Tele Caller in our Organisation.
Job Particulars
About Company
Lucknow 
Freshers 
Salary not disclosed 
12th Pass (HSE)
Pune, Lucknow, Sitapur
Freshers
Salary not disclosed
B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Lucknow
Freshers
Salary not disclosed
Master in Marketing 
