Tele Caller Jobs Opening in Sagar Seva Health Foundation at JP Nagar, Bangalore
Job Description
- Communication: Handle a high volume of inbound and outbound calls in a professional, courteous, and empathetic manner.
- Information Dissemination: Provide clear and accurate information about our medical services, treatment programs, procedures, and service offerings to patients and their family members.
- Appointment Management: Schedule, confirm, and reschedule patient appointments in coordination with the relevant medical staff and departments.
- Data Management: Accurately record all patient information, interactions, and follow-up activities in the Customer Relationship Management (CRM) and Electronic Health Record (EHR) systems.
- Inquiry Resolution: Address and resolve patient inquiries, concerns, and complaints promptly and professionally. Escalate complex issues to the appropriate department or supervisor for further investigation.
- Follow-Up: Call patients for follow-up appointments, feedback, or to check on their health status post-treatment.
- Performance Metrics: Meet or exceed daily and weekly targets for call volumes, patient interactions, and lead generation.
More information about this Tele Caller Job
Please go through the below FAQs to get all answers related to the given Tele Caller job
- What are the job requirements to apply for this Tele Caller job position?
- Ans: A candidate must have a minimum of 06 Months to 1 year experience as an Tele Caller
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: BA
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Tele Caller is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Tele Caller position?
- Ans: There are immediate 1 job openings for Tele Caller in our Organisation.