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Tele Caller Jobs Opening in Unicorn infosolutions pvt Ltd at Gurukul, Ahmedabad

Tele Caller

Unicorn infosolutions pvt Ltd
experience-icon 0 Years
salary-icon 19000 - 23000 Monthly
qualification-icon 12th Pass (HSE)
location-icon Ahmedabad
Expired
Posted: 27 Feb 25
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Job Description

Customer support , Handle customer calls and solved their Queries regarding their product inquiry ,  Simple process, just dial and solve customer queries , and also maintain Google sheet properly.

Job Summary:

A Tele caller is responsible for making outbound and receiving inbound calls to communicate with customers, generate leads, provide information about products/services, and resolve queries. 

Key Responsibilities:

1. Customer Communication & Engagement:

  • Make outbound calls to potential or existing customers.
  • Handle inbound calls and address customer inquiries.
  • Provide detailed information about company products and services.

2. Sales & Lead Generation:

  • Identify customer needs and suggest suitable products or services.
  • Convince potential customers to buy or avail of services.
  • Follow up on leads and maintain a strong customer pipeline.

3. Customer Support & Query Resolution:

  • Answer customer queries regarding billing, account information, or services.
  • Handle complaints professionally and escalate issues when necessary.
  • Ensure customer satisfaction through polite and effective communication.

4. Data Entry & Record Keeping:

  • Maintain call logs, customer details, and sales reports.
  • Update CRM software with customer interactions and feedback.
  • Generate reports on calls, sales performance, and customer responses.

5. Compliance & Quality Assurance:

  • Follow company scripts and guidelines for effective communication.
  • Ensure adherence to telecalling ethics and policies.
  • Meet daily and monthly call targets and quality benchmarks.

More information about this Tele Caller Job

Please go through the below FAQs to get all answers related to the given Tele Caller job

  1. What are the job requirements to apply for this Tele Caller job position?
    • Ans: A candidate must have a minimum of fresher as an Tele Caller

  2. What is the qualification for this job?
    • Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE)

  3. What are the salary requirements for this job?
    • Ans: The salary range is between 19000 and 23000 Monthly. The Salary will depend on the interview. This Tele Caller is a Full Time in Ahmedabad.

  4. What is the hiring Process of this job?
    • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.

  5. This Tele Caller is a work from home job?
    • Ans: No ,its not a Work from Home Job.

  6. How many job vacancies are opening for the Tele Caller position?
    • Ans: There are immediate 1 job openings for Tele Caller in our Organisation.

Job Particulars

Role bpo telecaller
Education 12th Pass (HSE)
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id2627699
Job Category BPO
Locality Address Gurukul
State Gujarat
Country India

About Company

Unicorn infosolutions pvt Ltd
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