Tele Collection Executive Jobs Opening in Avyukta associates at Teynampet, Chennai

Tele Collection Executive

Avyukta associates

0 Years

10000 - 18000 Monthly

Expired

Posted: 24 Nov 23

Job Description

Urgent requirement
Experience : Fresher and minimum 6month experience

Language : Tamil, Telugu, English, Kannada, Malayalam

Process : Voice process(Tele collection)

Location : Teynampet Chennai

Salary : 10k - 18k for freshers + incentives

Responsibilities:

Initiate outbound calls to customers with overdue payments or outstanding debts.

Use scripted or customized conversation templates to engage with customers professionally.

Attempt to reach customers through various communication channels, including phone calls, emails, and SMS.

Assess customers financial situations and propose feasible payment solutions.

Negotiate repayment plans, settlements, or alternative arrangements to clear debts.

Provide information on available payment options and guide customers in choosing the most suitable one.

Update customer account information, including contact details and payment history.

Prepare and maintain detailed reports on collections activities.

Maintain professionalism and patience when dealing with difficult or irate customers.

Build rapport with customers to encourage cooperation and commitment to payment.

Meet or exceed monthly and quarterly collection targets.

Continuously improve collection strategies to optimize results.

Skills:

Excellent communication and negotiation skills.

Strong problemsolving abilities.

Empathy and patience when dealing with customers.

Basic computer skills for data entry and recordkeeping.

Knowledge of debt collection laws and regulations is a plus.

Persistence and the ability to handle rejection professionally.

Results oriented with a focus on meeting targets.

More information about this Tele Collection Executive Job

Please go through the below FAQs to get all answers related to the given Tele Collection Executive job

What are the job requirements to apply for this Tele Collection Executive job position?
- Ans: A candidate must have a minimum of fresher as an Tele Collection Executive

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, B.Com, BA, BBA/BBM, 12th Pass (HSE)
What are the salary requirements for this job?
- Ans: The salary range is between 10000 and 18000 Monthly. The Salary will depend on the interview. This Tele Collection Executive is a Full Time in Chennai.
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Tele Collection Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Tele Collection Executive position?
- Ans: There are immediate 1 job openings for Tele Collection Executive in our Organisation.