Tele Collection Executive Jobs Opening in FAIRDEBT SOLUTIONS PVT LTD. at HSR, Bangalore
Job Description
Job Description :
As a Tele Collection Executive, your responsibilities include contacting customers to collect overdue payments, negotiating repayment plans, and maintaining accurate records of interactions. Strong communication and negotiation skills, empathy, and the ability to handle difficult situations are crucial. Additionally, you'll need to adhere to relevant regulations and work towards achieving collection targets while maintaining a positive customer experience.
1. Outreach: Initiate contact with customers to address overdue payments.
2. Negotiation: Negotiate and establish repayment plans based on customer financial situations.
3. Communication Skills: Effectively communicate payment options, terms, and consequences.
4. Documentation: Maintain accurate records of all interactions and agreements.
5. Adherence to Regulations: Ensure compliance with legal and regulatory requirements during the collection process.
6. Customer Service: Handle customer inquiries and concerns professionally and empathetically.
7. Problem Resolution: Address and resolve customer issues or disputes related to payments.
8. Follow-up: Conduct follow-up calls to monitor payment progress and provide support as needed.
9. Data Security: Maintain confidentiality and security of customer information
More information about this Tele Collection Executive Job
Please go through the below FAQs to get all answers related to the given Tele Collection Executive job
As a Tele Collection Executive, your responsibilities include contacting customers to collect overdue payments, negotiating repayment plans, and maintaining accurate records of interactions. Strong communication and negotiation skills, empathy, and the ability to handle difficult situations are crucial. Additionally, you'll need to adhere to relevant regulations and work towards achieving collection targets while maintaining a positive customer experience.
1. Outreach: Initiate contact with customers to address overdue payments.
2. Negotiation: Negotiate and establish repayment plans based on customer financial situations.
3. Communication Skills: Effectively communicate payment options, terms, and consequences.
4. Documentation: Maintain accurate records of all interactions and agreements.
5. Adherence to Regulations: Ensure compliance with legal and regulatory requirements during the collection process.
6. Customer Service: Handle customer inquiries and concerns professionally and empathetically.
7. Problem Resolution: Address and resolve customer issues or disputes related to payments.
8. Follow-up: Conduct follow-up calls to monitor payment progress and provide support as needed.
9. Data Security: Maintain confidentiality and security of customer information
More information about this Tele Collection Executive Job
Please go through the below FAQs to get all answers related to the given Tele Collection Executive job
- What are the job requirements to apply for this Tele Collection Executive job position?
- Ans: A candidate must have a minimum of fresher as an Tele Collection Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, B.Com, BA, BCA, BE/B.Tech, BSc, 12th Pass (HSE)
- What are the salary requirements for this job?
- Ans: The salary range is between 14000 and 19000 Monthly. The Salary will depend on the interview. This Tele Collection Executive is a Full Time in Bangalore.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Tele Collection Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Tele Collection Executive position?
- Ans: There are immediate 1 job openings for Tele Collection Executive in our Organisation.
Job Particulars
Role bpo telecaller
Who can apply Freshers
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id2697619
Job Category BPO
Locality Address HSR
State Karnataka
Country India
About Company
FAIRDEBT SOLUTIONS PVT LTD.
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