Tele Counsellor / Telesales Executive Jobs Opening in Easy Recruitment at Gurgaon-Others, Gurgaon
Tele Counsellor / Telesales Executive
Job Description
Bulk Opening with FRANKFINN AVIATION SERVICES PRIVATE LIMITED Gurugram
Designation-Tele
Counsellor / telesales executive
Job Location –Sec-18,Gurugram
Working Time- 6 Days Working-10 AM TO 7 PM
Education-12th PASS Undergraduates also applicable (Minimum: 12th Passout with
result in hand.)
Experience -Fresher with good comms. Min. 6 months – 5 years exp. From BPO
Outbound process.
Gender- Male /female Both
Salary-
For Fresher- Up to 20K CTC
For Ex- up to 26k in hand no PF deduction
Job Profile- Calling to the numbers provided by the company
Key Responsibilities:
1. Inbound and Outbound Calling
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Make outbound calls to potential leads or customers to promote products, services, or programs.
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Handle inbound queries from prospective customers, students, or clients and provide necessary information.
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Follow call scripts and maintain professionalism throughout every interaction.
2. Lead Generation and Conversion
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Identify and qualify leads based on customer profiles and requirements.
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Explain product or course features, benefits, pricing, and enrollment procedures.
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Encourage customers to take the next step, such as scheduling a demo, registering for a course, or completing a purchase.
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Consistently meet or exceed daily, weekly, and monthly targets for calls and conversions.
3. Customer Counselling
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Provide personalized counselling to customers or students regarding the best options suited to their needs.
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Understand individual goals and guide them in choosing suitable services or programs.
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Resolve doubts, objections, or hesitations with patience and clarity.
4. Database Management
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Maintain and update customer databases, ensuring all details are correctly logged.
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Track communication history, follow-up schedules, and progress toward conversion.
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Use CRM tools to manage lead status, pipeline reports, and communication records.
5. Follow-ups and Retention
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Conduct timely follow-ups with interested prospects and maintain consistent engagement until conversion.
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Stay in touch with converted clients/students to ensure satisfaction and encourage referrals or repeat business.
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Handle post-sale queries and direct them to the relevant department as needed.
6. Reporting and Feedback
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Prepare and submit daily/weekly reports on calls made, leads generated, conversions, and challenges faced.
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Provide customer feedback to the product, sales, or marketing teams to improve offerings and campaigns.
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Suggest improvements in the call script or approach based on customer behavior and objections.
More information about this Tele Counsellor / Telesales Executive Job
Please go through the below FAQs to get all answers related to the given Tele Counsellor / Telesales Executive job
- What are the job requirements to apply for this Tele Counsellor / Telesales Executive job position?
- Ans: A candidate must have a minimum of 06 Months to 3+ year experience as an Tele Counsellor / Telesales Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE)
- What are the salary requirements for this job?
- Ans: The salary range is between 16000 and 26000 Monthly. The Salary will depend on the interview. This Tele Counsellor / Telesales Executive is a Full Time in Gurgaon.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Tele Counsellor / Telesales Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Tele Counsellor / Telesales Executive position?
- Ans: There are immediate 1 job openings for Tele Counsellor / Telesales Executive in our Organisation.
Job Particulars
About Company
Gurgaon 
0.6 to 3+ Years 
Salary not disclosed 
12th Pass (HSE)
Gurgaon
0.6 to 3+ Years
Salary not disclosed
Certificate Course (ITI), Diploma, B.Com, BSc, 12th Pass (HSE) 
