Tele Marketing Cum Social Media Marketing Executive Jobs Opening in SAM ENTERPRISES at Swargate, Pune
Job Description
Key Responsibilities
Tele Marketing (Outbound Calling):
-
Lead Generation:
-
Make outbound calls to potential customers, explaining products and services, and identifying their needs.
-
Convert leads into qualified prospects by providing detailed information and addressing customer queries.
-
Build and maintain a robust pipeline by continuously following up with leads and nurturing long-term relationships.
-
-
Sales Support:
-
Assist the sales team by qualifying leads and scheduling appointments or meetings for further discussions.
-
Maintain accurate records of all customer interactions, including contact details, preferences, and follow-up actions in the CRM system.
-
Conduct surveys or market research calls to gather valuable feedback on customer interests and product perceptions.
-
-
Customer Relationship Management:
-
Handle inbound and outbound calls to respond to customer inquiries and offer support regarding product information, promotions, and services.
-
Follow up with leads and prospects in a timely manner to ensure high levels of customer satisfaction.
-
Resolve customer concerns or objections effectively to keep leads engaged and move them through the sales funnel.
-
-
Tracking & Reporting:
-
Report on call activity, outcomes, and lead conversion rates to the marketing and sales teams.
-
Provide insights on customer needs, feedback, and behavior trends from telemarketing interactions.
-
Social Media Marketing:
-
Content Creation & Curation:
-
Develop engaging, high-quality content for social media platforms (Facebook, Instagram, LinkedIn, Twitter, etc.) to increase brand visibility and engagement.
-
Create visually appealing graphics, posts, videos, and stories in alignment with the brand’s voice and marketing objectives.
-
Stay updated with trends in the industry and incorporate relevant themes into social media campaigns to enhance audience engagement.
-
-
Social Media Campaigns:
-
Plan and execute social media marketing campaigns to promote products, services, or special offers.
-
Monitor the effectiveness of social media campaigns and adjust strategies as necessary to achieve optimal results.
-
Utilize paid social media ads (e.g., Facebook Ads, Instagram Ads) to target the right audience and maximize ROI.
-
-
Community Engagement:
-
Interact with followers on social media platforms by responding to comments, messages, and inquiries in a timely manner.
-
Monitor social media channels for mentions, discussions, and trends related to the brand and industry.
-
Build and engage an active online community through polls, contests, giveaways, and discussions.
-
-
Social Media Analytics:
-
Track and analyze social media performance metrics (engagement rates, reach, conversions) using tools like Google Analytics, Facebook Insights, and others.
-
Prepare monthly reports on social media performance and suggest strategies for improvement.
-
Adjust content strategies based on performance analytics and customer engagement patterns.
-
Collaboration & Strategy Development:
-
Cross-Departmental Collaboration:
-
Work closely with the marketing team to align telemarketing and social media strategies with overall marketing campaigns.
-
Coordinate with sales and customer support teams to ensure a smooth transition of qualified leads and customer queries.
-
-
Market Research:
-
Conduct research on industry trends, competitors’ strategies, and customer preferences through both telemarketing insights and social media analytics.
-
Use market research data to refine telemarketing scripts, sales pitches, and social media content to better resonate with target audiences.
-
More information about this Tele Marketing Cum Social Media Marketing Executive Job
Please go through the below FAQs to get all answers related to the given Tele Marketing Cum Social Media Marketing Executive job
- What are the job requirements to apply for this Tele Marketing Cum Social Media Marketing Executive job position?
- Ans: A candidate must have a minimum of fresher as an Tele Marketing Cum Social Media Marketing Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, B.Com, BA, BBA/BBM, BCA, 12th Pass (HSE)
- What are the salary requirements for this job?
- Ans: The salary range is between 12000 and 14000 Monthly. The Salary will depend on the interview. This Tele Marketing Cum Social Media Marketing Executive is a Full Time in Pune.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Tele Marketing Cum Social Media Marketing Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Tele Marketing Cum Social Media Marketing Executive position?
- Ans: There are immediate 1 job openings for Tele Marketing Cum Social Media Marketing Executive in our Organisation.