Tele Researcher Jobs in Chennai - Merit Software Services
Job Description
Role:
- To ensure that client needs are fully met on every call through the achievement of quality and service targets and the delivery of first class customer service.
- Should confidently communicate with our global customers acquiring information
- To achieve the set KPIs and team targets
- To ensure that all call documentation is done accurately to achieve the desired quality standards
- To ensure that you always aim to exceed set targets on projects converting as many dials into completes
- Understand and work towards the organisations business objectives
- Willing to work in a team and be a strong team player
- The ideal candidate should be ambitious, self-motivated having high energy levels with the ability to think on your feet and be creative and dynamic
- Ability to research through web and obtain necessary information
- Experienced candidates from 6 months to 3 years in any international BPO
- Candidates experienced in other fields with good communication can also be considered
- Freshers with good communication skills can also apply
- Excellent Communication and listening skills
- Good Interpersonal skills
- Good computer knowledge (preferably in MS Office)
- Intermediate typing and web research skills
- Comprehension ability
- Logical thinking
Job Particulars
Role others
Education Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, BFA, BSW
Who can apply Experienced (0.6 to 3 Years)
Hiring Process Telephonic Interview
Employment TypeFull Time
Job Id404356
Job Category MBA , Diploma , BSc/BCA/BBM , Others
Locality Address Ambattur
State Tamil Nadu
Country India
About Company
Merit Software Services Pvt. Ltd.
Merit has over 10 years of experience and expertise delivering the exact product data and marketing data our clients need. Our team of over 900 staff are dedicated to our clients' growth and success.
Merit's offices are open 24/7 which means we are highly responsive and flexible. We can scale resource requirements up and down quickly, we can access data from all markets globally and we are available to speak to our clients at all times.
Merit's technology-driven approach means that we can efficiently deliver data in exactly the format our client's need, including data feeds integrated with clients' CMS and CRM systems. For more details on us, please visit our website
Merit has over 10 years of experience and expertise delivering the exact product data and marketing data our clients need. Our team of over 900 staff are dedicated to our clients' growth and success.
Merit's offices are open 24/7 which means we are highly responsive and flexible. We can scale resource requirements up and down quickly, we can access data from all markets globally and we are available to speak to our clients at all times.
Merit's technology-driven approach means that we can efficiently deliver data in exactly the format our client's need, including data feeds integrated with clients' CMS and CRM systems. For more details on us, please visit our website
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