Tele-Sales Executive Job in SUMARA Technologies at Andheri East, Mumbai

Responsibilities and Duties:
· Contact potential/existing customers to inform them about our products using scripts
· Answer questions about products or the company
· Ask questions to understand customer requirements and close sales
· Enter and update customer information in the database
· Take and process orders in an accurate manner
· Handle grievances to preserve the company’s reputation
· Go the “extra mile” to meet sales quota and facilitate future sales
· Keep records of calls and sales and note useful information

Required Experience:

• Proven experience as telesales representative or other sales/customer service role
• Proven track record of successfully meeting sales quota preferably over the phone
• Ability to learn about products and services and describe/explain them to prospects
• Excellent knowledge of English
• Excellent communication and interpersonal skills
• Cool-tempered and able to handle rejection
• Outstanding negotiation skills with the ability to resolve issues and address complaints.
• Good Emailing Etiquette.