Tele Sales Executive Jobs Opening in Madhu Consulting Services at Grant Road, Mumbai
Tele Sales Executive
Job Description
Job Summary:
The Tele Sales Executive (Inbound) is responsible for handling incoming customer calls related to financial and insurance products such as business loans, home loans, loans against property, insurance policies, and credit cards. The executive will engage with Small and Medium Enterprise (SME) customers to understand their product requirements, promote relevant financial products, generate sales leads, and schedule appointments or facilitate documentation as needed.
This role requires excellent communication skills, a customer-focused approach, and knowledge of financial products to convert inquiries into successful sales and appointments.
Key Responsibilities:
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Receive and manage inbound calls from SME customers interested in financial and insurance products.
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Understand customer requirements and provide detailed information about products such as business loans, home loans, loan against property, insurance policies, and credit cards.
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Explain product features, benefits, eligibility criteria, and application processes clearly to customers.
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Identify customer needs through effective questioning and recommend appropriate products.
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Generate and qualify leads by booking appointments for relationship managers or loan officers.
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Assist customers in completing initial documentation or application forms over the phone.
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Maintain accurate records of customer interactions, product inquiries, and sales activities in the CRM system.
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Follow up on pending applications and appointments to ensure timely processing.
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Achieve daily, weekly, and monthly sales targets and KPIs.
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Stay updated on the latest product features, regulatory guidelines, and market trends.
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Collaborate with the sales and marketing teams to improve scripts, pitches, and customer engagement strategies.
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Handle customer objections and queries professionally, striving for first-call resolution.
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Ensure compliance with all internal policies and external regulatory requirements.
Skills and Competencies:
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Excellent verbal communication and interpersonal skills.
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Ability to explain complex financial products in simple terms.
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Strong persuasive and negotiation abilities.
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Good listening skills to understand customer needs thoroughly.
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Comfortable working with CRM and telephony systems.
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Customer-centric mindset with a focus on delivering excellent service.
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Ability to handle rejection and maintain a positive attitude.
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Basic knowledge of financial and insurance products is preferred.
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Ability to multitask and manage time efficiently.
More information about this Tele Sales Executive Job
Please go through the below FAQs to get all answers related to the given Tele Sales Executive job
- What are the job requirements to apply for this Tele Sales Executive job position?
- Ans: A candidate must have a minimum of fresher as an Tele Sales Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE)
- What are the salary requirements for this job?
- Ans: The salary range is between 8000 and 15000 Monthly. The Salary will depend on the interview. This Tele Sales Executive is a Full Time in Mumbai.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Tele Sales Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Tele Sales Executive position?
- Ans: There are immediate 1 job openings for Tele Sales Executive in our Organisation.
Job Particulars
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