Telecaling Executive Jobs Opening in Property clinic at Sitabuildi, Nagpur
Telecaling executive
Job Description
Key Responsibilities:
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Making Outbound Calls:
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Initiate outbound calls to potential or existing customers based on lead lists, customer databases, or marketing campaigns.
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Conduct calls to promote or sell products/services, offering clear information and answering any queries.
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Provide information about new products, discounts, or promotional offers to prospective customers.
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Handling Inbound Calls:
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Receive calls from customers who are seeking information, support, or assistance regarding products or services.
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Address customer inquiries, resolve issues, and provide solutions effectively.
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Ensure customer satisfaction by offering helpful and accurate information.
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Lead Generation and Sales:
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Identify and qualify leads by gathering relevant information about customers' needs and preferences.
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Follow up with leads, nurturing them to convert into potential sales.
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Meet or exceed daily, weekly, or monthly sales targets (if applicable).
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Record and report customer interactions, including sales or inquiries, in the CRM (Customer Relationship Management) system.
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Product Knowledge:
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Gain a deep understanding of the company’s products or services to effectively communicate benefits, features, and pricing to customers.
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Stay updated on new product launches, promotions, or updates within the company.
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Customer Relationship Management:
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Build rapport with customers by offering personalized attention and addressing their needs or concerns.
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Maintain regular communication with clients to keep them informed about product updates, services, or promotions.
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Keep records of customer interactions, feedback, and any commitments made during calls.
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Data Entry and Reporting:
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Input and maintain accurate customer data in the CRM system, including contact information, queries, and purchase history.
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Track call results, generate reports, and provide feedback to management about customer trends and feedback.
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Follow-Up and Appointment Scheduling:
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Follow up with customers after initial contact to ensure they are satisfied or to encourage further engagement (e.g., confirming orders or appointments).
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Schedule appointments, callbacks, or demonstrations if required by the customer.
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Meeting Targets and KPIs:
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Meet or exceed call targets, sales quotas, or customer satisfaction KPIs set by the company.
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Focus on improving performance through constant learning, feedback, and self-improvement.
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Handling Objections:
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Address customer objections in a positive and professional manner to overcome resistance or hesitation.
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Use appropriate sales techniques to encourage conversions while keeping the customer's best interests in mind.
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Compliance and Ethics:
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Ensure compliance with company policies and legal regulations, including data privacy laws.
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Maintain ethical standards while interacting with customers and following scripts (if provided).
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Ensure that the customer’s experience is respectful and professional.
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More information about this Telecaling executive Job
Please go through the below FAQs to get all answers related to the given Telecaling executive job
- What are the job requirements to apply for this Telecaling executive job position?
- Ans: A candidate must have a minimum of fresher as an Telecaling executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE)
- What are the salary requirements for this job?
- Ans: The salary range is between 8000 and 12000 Monthly. The Salary will depend on the interview. This Telecaling executive is a Full Time in Nagpur.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Telecaling executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Telecaling executive position?
- Ans: There are immediate 1 job openings for Telecaling executive in our Organisation.
