Telecaller / Call Center Representative Jobs Opening in Saint Marino Institute at Noida-Others, Noida
Job Description
Communication Skills: Excellent verbal and written communication skills are essential for effectively interacting with customers.
Position Overview:
A Telecaller / Call Center Representative is responsible for handling inbound and outbound calls to assist customers, promote products or services, and resolve inquiries. This role requires excellent communication skills, a customer-focused attitude, and the ability to work efficiently under pressure.
Key Responsibilities:
1. Customer Interaction & Support:
- Make outbound calls to prospective or existing customers to generate leads or sales.
- Handle inbound calls to address customer queries, complaints, and support requests.
- Provide accurate information about products, services, and company policies.
2. Sales & Lead Conversion (for Telemarketing roles):
- Persuade customers to purchase products or services.
- Follow up with potential leads to convert them into sales.
- Maintain a positive relationship with customers to enhance repeat business.
3. Data Management & Reporting:
- Maintain customer records and update databases with call details.
- Record feedback and escalate unresolved issues to the appropriate department.
- Prepare reports on daily, weekly, and monthly call performance.
4. Compliance & Professionalism:
- Adhere to company call scripts and guidelines.
- Follow quality assurance and customer service standards.
- Maintain confidentiality of customer information and company policies.
More information about this Telecaller / Call Center Representative Job
Please go through the below FAQs to get all answers related to the given Telecaller / Call Center Representative job
- What are the job requirements to apply for this Telecaller / Call Center Representative job position?
- Ans: A candidate must have a minimum of fresher as an Telecaller / Call Center Representative
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BA, BBA/BBM
- What are the salary requirements for this job?
- Ans: The salary range is between 15000 and 18000 Monthly. The Salary will depend on the interview. This Telecaller / Call Center Representative is a Full Time in Noida.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Telecaller / Call Center Representative is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Telecaller / Call Center Representative position?
- Ans: There are immediate 1 job openings for Telecaller / Call Center Representative in our Organisation.
Job Particulars
About Company
At the Saint Marino Institute of Cruise Culinary & Technology, we believe in turning passion into profession. Our mission is to equip individuals with the skills, knowledge, and confidence needed to seize world-class opportunities in the global cruise and hospitality industry. Through a blend of innovative teaching, practical experience, and cutting-edge technology, we pave the way for students to excel on international platforms. Whether you aspire to master culinary arts or lead in hospitality management, we are dedicated to providing you the tools to thrive in a competitive, ever-evolving world. Here, every student is empowered to unlock their potential and launch a career without limits.
