Telecaller Customer Service Jobs Opening in Npm recruitment at Malad East, Malad West, Mumbai
Job Description
Overview:
Metropolis Healthcare is seeking enthusiastic Telecallers to handle customer service and appointment booking. The role requires excellent communication skills to interact with patients, provide accurate information, and ensure seamless appointment scheduling.
Key Responsibilities:
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Handle inbound and outbound calls for appointment booking.
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Provide detailed information about healthcare services and test packages.
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Record and update customer information accurately in the system.
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Coordinate with internal departments to confirm appointments.
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Maintain a professional and courteous tone in all interactions.
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Follow call scripts, processes, and compliance guidelines.
Requirements:
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Qualification: 12th Pass/Graduate (any stream).
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Excellent communication and interpersonal skills.
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Basic knowledge of computers and MS Office.
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Prior experience in telecalling/customer service preferred (healthcare sector experience is a plus).
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Ability to work in a fast-paced environment.
Benefits:
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Competitive salary + incentives.
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Training and career development opportunities.
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Supportive and professional work environment.
More information about this Telecaller Customer Service Job
Please go through the below FAQs to get all answers related to the given Telecaller Customer Service job
- What are the job requirements to apply for this Telecaller Customer Service job position?
- Ans: A candidate must have a minimum of 0 to 2 year experience as an Telecaller Customer Service
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BA, M.Com, MA, 12th Pass (HSE)
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Telecaller Customer Service is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Telecaller Customer Service position?
- Ans: There are immediate 1 job openings for Telecaller Customer Service in our Organisation.
Job Particulars
Role others
Education B.Com, BA, M.Com, MA, 12th Pass (HSE)
Who can apply Freshers and Experienced (0 to 2 Years )
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id2755378
Job Category Others
Locality Address Malad East , Malad West
State Maharashtra
Country India
About Company
Jobs:
Npm recruitment recruiting Telecaller Customer Service Experienced(0 to 2 Years) candidates candidates nearby Mumbai.Npm recruitment vacancies for Telecaller Customer Service is recruited through Written-test, Face to Face Interview etc.
Npm recruitment Company recruits a lot of Experienced(0 to 2 Years) candidates candidates every year based on the skills . The candidates with B.Com, BA, M.Com, MA, 12th Pass (HSE) are selected to full fill the vacancies in others job field. The candidates nearby Mumbai can apply for Telecaller Customer Service position in Npm recruitment
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