Telecaller / Customer Support Executive Jobs Opening in HR consultancy at Guindy, Bangalore, Chennai, Delhi
Job Description
Telecaller / Customer Support Executive – Job Description
More information about this Telecaller / Customer Support Executive Job
Please go through the below FAQs to get all answers related to the given Telecaller / Customer Support Executive job
Overview:
We are seeking an enthusiastic Telecaller / Customer Support Executive to support the sales growth and enhance customer satisfaction for our organization. The ideal candidate will connect with clients, resolve queries, promote products/services, and deliver a seamless customer experience over calls.
We are seeking an enthusiastic Telecaller / Customer Support Executive to support the sales growth and enhance customer satisfaction for our organization. The ideal candidate will connect with clients, resolve queries, promote products/services, and deliver a seamless customer experience over calls.
Key Responsibilities:
Contact existing and potential clients to inform them about products and services.
Manage inbound and outbound calls in a professional manner.
Address customer inquiries, resolve complaints, and offer suitable solutions.
Understand client needs and work toward closing sales where applicable.
Maintain and update customer information accurately in the database.
Process customer orders and conduct timely follow-ups to ensure satisfaction.
Meet assigned targets, whether sales-driven or service quality KPIs.
Record all interactions, feedback, and critical customer details systematically.
Contact existing and potential clients to inform them about products and services.
Manage inbound and outbound calls in a professional manner.
Address customer inquiries, resolve complaints, and offer suitable solutions.
Understand client needs and work toward closing sales where applicable.
Maintain and update customer information accurately in the database.
Process customer orders and conduct timely follow-ups to ensure satisfaction.
Meet assigned targets, whether sales-driven or service quality KPIs.
Record all interactions, feedback, and critical customer details systematically.
Requirements:
Minimum 1 year of experience in Telecalling, Customer Support, or a similar role.
Proven ability to meet or exceed assigned KPIs.
Familiarity with CRM systems and call center tools/software.
Strong communication skills in English.
Knowledge of additional languages (such as Tamil, Hindi, Telugu, etc.) will be considered a plus point.
Excellent interpersonal skills and ability to stay calm under pressure.
Strong negotiation and problem-solving abilities.
Minimum 1 year of experience in Telecalling, Customer Support, or a similar role.
Proven ability to meet or exceed assigned KPIs.
Familiarity with CRM systems and call center tools/software.
Strong communication skills in English.
Knowledge of additional languages (such as Tamil, Hindi, Telugu, etc.) will be considered a plus point.
Excellent interpersonal skills and ability to stay calm under pressure.
Strong negotiation and problem-solving abilities.
Salary:
₹15,000 – ₹40,000 per month (depending on experience and performance).
₹15,000 – ₹40,000 per month (depending on experience and performance).
More information about this Telecaller / Customer Support Executive Job
Please go through the below FAQs to get all answers related to the given Telecaller / Customer Support Executive job
- What are the job requirements to apply for this Telecaller / Customer Support Executive job position?
- Ans: A candidate must have a minimum of fresher as an Telecaller / Customer Support Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, BA, 12th Pass (HSE)
- What are the salary requirements for this job?
- Ans: The salary range is between 15000 and 40000 Monthly. The Salary will depend on the interview. This Telecaller / Customer Support Executive is a Full Time in Bangalore, Chennai, Delhi.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Telecaller / Customer Support Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Telecaller / Customer Support Executive position?
- Ans: There are immediate 1 job openings for Telecaller / Customer Support Executive in our Organisation.
Job Particulars
Education Diploma, BA, 12th Pass (HSE)
Who can apply Freshers
Hiring Process Face to Face Interview, Telephonic Interview, Virtual Interview
Employment TypeFull Time
Job Id2670053
Job Category Diploma , Tech Support
Locality Address Guindy
State Karnataka, Tamil Nadu, Delhi
Country India
About Company
HR consultancy
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