Telecaller Executive Jobs - Bangalore - Rx HealthcareMagic An Ebix Inc

Eligibility : BBA/BBM, BSc, BCA, BHM, BEd, B.Pharm, B.Com, BA

Location : Bangalore

Last Date : 30 Oct 2016

Salary : 15000 - 22000 Rs Per Month

Year of passing: 2013 - 2016

Experience Required: 2 Years-3+ Years

Rx HealthcareMagic An Ebix Inc - Job Details

Job Title: Customer Support Executive/Tele Caller
Exp- 2-5 yrs

  • Responsibility involves responding to customer queries and following-up with Clients. Response to customer queries will be mostly be in the form of mails (80%), but may involve voice support as well (20%). 
  • Closure of customer complaints according to laid-out policies and timelines
  • Passing feedback/insights from customers to the product team as a part of continued business development
  • Experience and passion in customer care operations - written and voice (1 to 2 years of experience preferred)
  • Fluency in English is a must
  • Functional knowledge of MS Office
  • Graduate
Location : KR Puram, Bangalore

Hiring Process : Written-test, Face to Face Interview

Job Role: others

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About Rx HealthcareMagic An Ebix Inc

HealthcareMagic is a fast-growing consumer-centric health company founded to transform how people approach their health and wellness. HealthcareMagic is now the largest website where people get answers from Doctors, around the world, around the clock. The website provides answers to users' medical queries. Users pay to get answers. Alternatively, if one is employed in a corporate which has subscribed to our services, (s)he gets answers from doctors for free.

HealthcareMagic has two arms - Corporate and Retail. The corporate arm services employees from over 70 organizations who avail of services like 'Ask a Doctor', 'Ask a Specialist', 'Talk to a Counsellor', 'Ask a Dietician', etc. Retail arm services people from all over the world who pay and ask questions on the site.

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