Telecaller Executive Jobs - Bangalore - Rx HealthcareMagic An Ebix Inc
Job Description
Job Title: Customer Support Executive/Tele Caller
Exp- 2-5 yrs
- Responsibility involves responding to customer queries and following-up with Clients. Response to customer queries will be mostly be in the form of mails (80%), but may involve voice support as well (20%).
- Closure of customer complaints according to laid-out policies and timelines
- Passing feedback/insights from customers to the product team as a part of continued business development
- Experience and passion in customer care operations - written and voice (1 to 2 years of experience preferred)
- Fluency in English is a must
- Functional knowledge of MS Office
- Graduate
Job Particulars
Role others
Who can apply Experienced (2 to 3+ Years)
Hiring Process Written-test, Face to Face Interview
Employment TypeFull Time
Job Id237930
Job Category BSc/BCA/BBM , Others
Locality Address
State Karnataka
Country India
About Company
HealthcareMagic
is a fast-growing consumer-centric health company founded to transform how
people approach their health and wellness. HealthcareMagic is now the largest
website where people get answers from Doctors, around the world, around the
clock. The website provides answers to users' medical queries. Users pay to get
answers. Alternatively, if one is employed in a corporate which has subscribed
to our services, (s)he gets answers from doctors for free.
HealthcareMagic has two arms - Corporate and Retail. The corporate arm services employees from over 70 organizations who avail of services like 'Ask a Doctor', 'Ask a Specialist', 'Talk to a Counsellor', 'Ask a Dietician', etc. Retail arm services people from all over the world who pay and ask questions on the site.
HealthcareMagic has two arms - Corporate and Retail. The corporate arm services employees from over 70 organizations who avail of services like 'Ask a Doctor', 'Ask a Specialist', 'Talk to a Counsellor', 'Ask a Dietician', etc. Retail arm services people from all over the world who pay and ask questions on the site.
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