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Telecaller Executive Jobs Opening in Jetking at Dadar East, Dadar West, Khar, Mumbai

Telecaller executive

Jetking
experience-icon 0 Years
salary-icon 15000 - 25000 Monthly
Apply Now

Posted: 08 May 25

Job Description

Job description

·       Candidate must have good command over communication, rapo building.

·       Freshers are Welcome

 

Responsibilities:

·       Must have good communication skill (English Proficiency)

·       Source new sales opportunities through inbound lead follow up and outbound calls & emails

·       Emailing & phone calling customers with product/sales as required by reporting manager

·       Understanding customer needs & requirements

·       Route qualified opportunities to the appropriate sales funnel for further development & closure

·       Maintain & expand your database of prospects

·       Working closely with other team members as required or requested

·       Customers follow up & inviting them for course demo 

Key Responsibilities

1. Outbound Calling

  • Make a high volume of outbound calls to prospects, leads, or existing customers from the given database.

  • Introduce and explain products, services, offers, or campaigns clearly and convincingly.

  • Generate interest, qualify leads, and transfer them to the appropriate department or close the sale directly, depending on business goals.

  • Ensure all calls are conducted in a polite, courteous, and professional manner.

2. Lead Management and Conversion

  • Collect and update accurate customer information during calls.

  • Understand customer needs and recommend suitable products or solutions.

  • Convert cold leads into warm prospects by building trust and addressing objections effectively.

  • Follow up with interested leads through calls, emails, or messages to increase conversion rates.

3. Customer Relationship Building

  • Develop and maintain positive relationships with clients through effective communication.

  • Provide accurate information and resolve customer queries promptly.

  • Record feedback, complaints, or suggestions and pass them to the relevant team.

  • Ensure customer satisfaction and provide after-call support when required.

4. Reporting and Documentation

  • Maintain detailed records of each call, customer interaction, and status using CRM tools or Excel sheets.

  • Prepare and submit daily, weekly, or monthly call logs and performance reports to supervisors.

  • Track call outcomes, lead status, and conversion metrics regularly.

  • Update internal databases with new contact information and communication history.

5. Team Coordination and Support

  • Coordinate with the sales, marketing, or customer service teams for smooth lead handovers.

  • Share feedback or suggestions gathered from calls to help improve products, services, or communication strategies.

  • Participate in training sessions, team meetings, and performance reviews to enhance skills.


More information about this Telecaller executive Job

Please go through the below FAQs to get all answers related to the given Telecaller executive job

  1. What are the job requirements to apply for this Telecaller executive job position?
    • Ans: A candidate must have a minimum of fresher as an Telecaller executive

  2. What is the qualification for this job?
    • Ans: The candidate can be a Graduate from any of the following: Diploma, BA, 12th Pass (HSE)

  3. What are the salary requirements for this job?
    • Ans: The salary range is between 15000 and 25000 Monthly. The Salary will depend on the interview. This Telecaller executive is a Full Time in Mumbai.

  4. What is the hiring Process of this job?
    • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.

  5. This Telecaller executive is a work from home job?
    • Ans: No ,its not a Work from Home Job.

  6. How many job vacancies are opening for the Telecaller executive position?
    • Ans: There are immediate 1 job openings for Telecaller executive in our Organisation.

Job Particulars

Who can apply Freshers
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id2672040
Job Category Diploma , BPO
Locality Address Dadar East , Dadar West , Khar , Vashi
Country India

About Company

Established in 1947, Jetking Infotrain Limited is an Indian computer networking institute, which trains technical and non-technical students. Since 1967, Jetking has trained 10,00,000 students and turned them into professionals working at the most influential organization in the world. Today, Jetking is focused on training students to be ready for the major changes that will take place in 2025 due to global digitization. A pioneer in the Smart-lab Plus training methodology, Jetking digital courses give students an extra edge, through practical, soft skills training, and sessions to help fluency in spoken English; personality development and yoga.

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