Telecaller For Pharma Jobs Opening in EVOCURE PHARMACEUTICALS at Panchkula
Telecaller for pharma
Job Description
Key Responsibilities
Lead Generation & Sales Support:
-
Outbound Calling:
-
Make outbound calls to healthcare professionals, doctors, pharmacies, clinics, and hospitals to introduce pharmaceutical products.
-
Provide clear and concise information about the products, their benefits, usage, and any relevant promotions or offers.
-
Understand customer needs and suggest products that best meet their requirements.
-
Maintain a high level of professionalism and ensure all calls are in compliance with healthcare regulations.
-
-
Customer Follow-up:
-
Follow up with leads and potential customers who have shown interest in the pharmaceutical products.
-
Address queries, provide product information, and nurture customer relationships to drive sales.
-
Ensure timely follow-up on leads generated by other departments and document all customer interactions.
-
-
Sales Conversion:
-
Convert leads into actual sales or appointments by providing the right information and offering solutions.
-
Meet sales targets or quotas set by the company and contribute to overall team success.
-
Handle objections and provide solutions to close deals effectively.
-
Product Knowledge & Communication:
-
Product Information:
-
Stay up-to-date with the latest products, formulations, and medical advancements in the pharmaceutical industry.
-
Share detailed product knowledge with potential customers and answer any technical or medical questions related to the products.
-
Ensure accurate information is provided to customers in a way that is compliant with regulatory standards.
-
-
Communication with Medical Professionals:
-
Communicate effectively with doctors, pharmacists, and medical practitioners, understanding their needs and providing the best possible recommendations.
-
Share product literature, pamphlets, and digital resources to educate customers about new medications or treatments.
-
-
Maintaining Client Relations:
-
Build and maintain strong, long-lasting relationships with healthcare professionals and pharmaceutical buyers.
-
Be responsive to customer queries, concerns, and product requests, ensuring a high level of satisfaction.
-
Establish rapport and maintain trust with regular follow-ups and personal communication.
-
Record Keeping & Reporting:
-
CRM Management:
-
Maintain accurate records of calls, customer interactions, and sales progress in the company’s CRM (Customer Relationship Management) system.
-
Update client databases with detailed information, including contact details, preferences, and purchase history.
-
-
Reporting & Target Achievement:
-
Report on daily, weekly, or monthly call activity, sales progress, and challenges faced during outreach.
-
Provide feedback on customer responses, market trends, and competitor products to improve sales strategies.
-
Assist in preparing sales reports and providing management with insights into customer needs and preferences.
-
Compliance & Ethical Practices:
-
Regulatory Compliance:
-
Ensure all communications and actions are in compliance with healthcare regulations, including maintaining confidentiality and adherence to legal guidelines.
-
Follow ethical sales practices and avoid any misleading claims or statements about pharmaceutical products.
-
-
Confidentiality:
-
Handle sensitive patient and healthcare information in accordance with data protection and privacy regulations.
-
Maintain confidentiality regarding customer interactions and any proprietary information shared during conversations.
-
More information about this Telecaller for pharma Job
Please go through the below FAQs to get all answers related to the given Telecaller for pharma job
- What are the job requirements to apply for this Telecaller for pharma job position?
- Ans: A candidate must have a minimum of fresher as an Telecaller for pharma
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE)
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Telecaller for pharma is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Telecaller for pharma position?
- Ans: There are immediate 1 job openings for Telecaller for pharma in our Organisation.
Job Particulars
About Company
Panchkula 
0 to 2 Years 
Salary not disclosed 
12th Pass (HSE) 
