Telecaller Jobs in Ahmedabad - ViGyan Media & Technologies Pvt. Ltd.
Telecaller
ViGyan Media & Technologies Pvt. Ltd.
0 to 2 Years 
7000 - 10000 Monthly 
Expired
Posted: 12 Mar 19
Job Description
The Telecaller is responsible for working closely in line with the company Mktg. & Sales Strategy performing functions including, but not limited to:
- Identify, generate and qualify leads from various sources, contacting potential or existing customers to promote services using well-adjusted sales scripts
- Generate interest, provide information, handle objections and factor customer feedback to create sales opportunities on telephone
- Ask questions to understand customer needs / requirements and close sales
- Answer questions about the company or its services
- Schedule appointments to direct prospects to the field sales team based on their schedules
- Manage, track and follow up on prospects through calls and mails
- Support and advise potential or existing customers by answering incoming calls
- Enter & update customer information in the database by completing forms & record logs
- Take and process orders in an accurate manner; maintain computer, telephone and other equipment
- Handle grievances to preserve the company’s reputation and if needed, escalate to team leader
- Go the 'extra mile' to meet sales quota and facilitate future sales
- Create, update and maintain records of calls, sales, activity reports and other useful information for future follow ups
- Measure, prepare & present achievements and identified KPIs as and when needed
- Meet company expectations for excellent customer service, patience & professionalism at all times
- Maintain and improve skills & knowledge by participating in regular training & development sessions
- Computer Skills: Basic Computer knowledge (MS Excel, Word, etc.) will be a plus.
- Soft skills: Good Business Communication skills (written & verbal), Good Selling & Presentation skills, Result-orientated, Patient, Persistent & Ability to handle Customer Rejections, Honest & Hardworking, Flexible, Open to Feedback
- Proven track record of exceeding sales targets for similar industry/solutions will be a massive advantage.
- Computer Skills: Basic Computer knowledge (MS Excel, Word, etc.) will be a plus.
- Soft skills: Good Business Communication skills (written & verbal), Good Selling & Presentation skills, Result-orientated, Patient, Persistent & Ability to handle Customer Rejections, Honest & Hardworking, Flexible, Open to Feedback
- Proven track record of exceeding sales targets for similar industry/solutions will be a massive advantage.
Job Particulars
Role bpo telecaller
Education B.Com, BA, BSc, 10th Pass (SSC), 12th Pass (HSE), Any Graduate
Who can apply Freshers and Experienced (0 to 2 Years )
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id580376
Job Category BPO , BSc/BCA/BBM
Locality Address Prahlad Nagar , Satellite , Thaltej , Vastrapur
State Gujarat
Country India
About Company
ViGyan is an Internet / Digital company committed to empower and enable enterprises to create & harness growth opportunities - digitally. Backed by 20+ years of Core Team industry experience, our specialization in Virtual Location Experiences & Hyperlocal Content Discovery in association with giants such as Google has helped hundreds of businesses across a number of verticals scale great heights. Our full-service solutions range across domains such as Virtual Reality, Information Technology, Digital Mktg., Photography and Mktg. Strategy & Consulting.
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