Telecaller Jobs in Bangalore - Bridgei2p Telecommunciations Pvt. Ltd.
Job Description
Roles & Responsibilities:
- Handling inbound customer service complaints and questions from a variety of customers.
- Input call data into the company database and generate reports for management at the end of the week.
- Maintaining a high level of reliability by taking very little unscheduled time off.
- Handling inbound calls from prospective clients and tried to turn those prospects into paying customers.
- Schedule maintenance calls for customer when they would call in with a technical issue.
- Help to train new associates and also developed training manuals for existing associates being introduced to new processes.
- Answering inbound customers calls, covering a full range of services, including obtaining all information necessary for resolution of transactions.
- Utilized knowledge of programming content, packaging, pricing and billing system to re-market customer base and have the ability to communicate them clearly to customers.
- Maintain call and data entry accuracy levels between levels of 95% or better.
- Keep records of all conversations in our database in a comprehensible way
- Self-motivated and organized individual.
- Creative, Self-confident, Enthusiastic and polite.
- Language preferred- English
- Only Female Candidates
- 12th Grade Pass or Fresh Graduate Or
- 1-year experience in Telesales/Tele calling/Telemarketing/ Domestic BPO/Direct Sales / Customer Engagement process or domain
Job Particulars
Role bpo telecaller
Who can apply Freshers
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id410331
Job Category BPO , BSc/BCA/BBM
Locality Address
State Karnataka
Country India
About Company
BRIDGEI2P TELECOMMUNICATIONS
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