
Telecaller
Kramah Software India Pvt Ltd
Expired
Posted: 19 Nov 21
Job Description
- Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets
Minimum Requirement:
- Good Communication Skills
- Good Problem-solving skills over the call
- High energy level
Should be ready to call our customers on daily basis explain about our software product and fix up a free online demo for our software.
Mon to Fri 10.30 am to 5.30 pmWork from Office only
Should bring your own laptopswill provide certificates
Should be ready to join immediately
Job Particulars
Role bpo telecaller
Education Certificate Course (ITI), Diploma, B.Com, M.Com, MA, BBA/BBM, BCA, BSc, MCA, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Who can apply Freshers
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id1353074
Locality Address Banashankari
State Karnataka
Country India
About Company
Kramah Software India Pvt Ltd
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