Telecaller Jobs in Bhilai - Ayodhya webosoft

We are looking for an enthusiastic Telecaller to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships.

An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting services over the phone as well as dealing with complaints and doubts.

Primary Job Responsibility

·  Contact new potential or existing customers to inform them about a service

·  Answer questions about service or the company

·  Ask questions to understand customer requirements and close sales

·  Enter and update customer information in the database

·  Keep records of calls and sales and note useful information

·  Achieving growth and hitting sales targets by successfully managing the sales team

·  Present sales, revenue and expenses reports and realistic forecasts to the management team

·  Designing and implementing a strategic sales plan that expands company’s client base.

· Bachelors degree or equivalent experience from which comparable knowledge and job skills can be obtained.  

· Proven experience as telesales representative or other sales/customer service role

·  Proven track record of successfully meeting sales quota preferably over the phone

·  Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems

·  Competency in Microsoft applications including Word, Excel, and Outlook.

·  Ability to learn about services and describe/explain them to prospects

·  Excellent knowledge of English/Hindi

·  Excellent communication and interpersonal skills

·  Cool-tempered and able to handle rejection

·  Outstanding negotiation skills with the ability to resolve issues and address complaints