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· Handle customer's inbound and outbound calls. Solving queries, telling them about offers/services.
· Follow communication “scripts” when handling different topics.
· Identify customers’ needs, clarify information, and provide solutions and/or alternatives for every issue.
· Seize opportunities to up sell the service when raised.
· Build sustainable relationships and engage customers by taking the extra mile.
· Keep records of all conversations in our database in a comprehensible way.
· Meet personal/team qualitative and quantitative targets.
· Good Communication Skills
· Good Problem-solving skills over the callHigh energy level
VVRS Chit Funds is a highly reputed financial institution that has gained sincere trust and goodwill of the customers and employees over 27 years. Our Company has been registered under companies act (TN Chit funds association) and currently 250 to 300 employees work here. Employees have attractive salary and approachable perks as per their performance. VVRS have 3 branches in Tamilnadu -Tirupur, Coimbatore and Erode.
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