Telecaller Jobs in Delhi,Faridabad,Gurgaon - Ouchlook Ecommerce Ptv.Ltd
Job Description
·
Consistently make a good first impression when calling leads
· Engage potential customers in dialogue that opens opportunities
· Commit to departmental and individual quotas/goals
· Meet company expectations for excellent customer service
· Update contacts database when necessary
· Provide information regarding product/service in an engaging manner
· Answer all customer questions honestly and accurately
· Take relevant notes on all calls for future use and enter into database
· Process orders quickly and accurately
· Maintain a friendly, professional tone at all times
· Function as part of the team with sincere enthusiasm
· Negotiate sales and any concerns/reservations of potential customers.
RESPONSIBILITIES & QUALIFICATION
- High school diploma
- Outstanding verbal communication skills and a positive attitude
- Excellent telephone etiquette
- Good in the English language
- The personable and friendly tone of voice