Job Description
- Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets
Minimum Requirement:
- Good Communication Skills
- Good Problem-solving skills over the call
- High energy level
Job Particulars
Role bpo telecaller
Who can apply Freshers
Hiring Process Written-test, Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id944998
Job Category BPO , BSc/BCA/BBM , Work from Home
Locality Address Delhi-Others
State Delhi
Country India
About Company
Over the years, our company has been praised by our clients not only for our quality work, but also for breeding and nurturing young talents into potential professionals.
Last 15 years we have supported IT Giants such as Microsoft, HP, SAP, IBM, CiSCO and many others relentlessly. Here is a golden opportunity for those aspirants who want to grow / excel, or step in for the first time into the world of market intelligence and marketing campaigns and enrich your career while working for the mentioned MNCs.
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