Telecaller Jobs in Delhi - Vcall Global Services Pvt. Ltd.

Telecaller

Vcall Global Services Pvt. Ltd.

0 Years

13000 - 20000 Monthly

Expired

Posted: 11 Nov 18

Responsibilities:

Candidate with good customer service, communication & interpersonal skills would be preferred
Candidate must have 6 months - 2 years of experience in Collections, Telecom will be an added advantage
To make calls on delinquent accounts from 31 days over to 365 days
To skip trace on non-contactable accounts through other tools
To identify accounts not suspended / barred / deactivated and send to team leader
To negotiate with the customer and convince the customer for payment
should be ready to work either in Day or Rotational shifts
Responsible for dealing with International Clients (Asians only), so English is must and Arabic/Punjabi will be added advantage
Should be Sound in System, CRM & applications usages
Responsible for dealing with Clients Queries

Skills:

Should be fluent in English
Should have good communication skills
Good Command over the language
Educational Qualifications: Graduation from a reputed university (pursuing can also apply)
Shift Timings: 9.30 to 7.00 PM/ 11 to 8:00 PM