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Telecaller Jobs in Gurgaon - Voxtrail Software Solutions Pvt Ltd

Telecaller
Voxtrail Software Solutions Pvt Ltd
Telecaller Jobs in Gurgaon - Voxtrail Software Solutions Pvt Ltd
Last Date 13 Mar 2019

Voxtrail Software Solutions Pvt Ltd - Job Details

Date of posting: 12 Jan 19

We are looking for a Telesales/Telecaller Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.

Responsibilities

  • Manage large amounts of inbound and outbound calls in a timely manner.
  • Follow communication “scripts” when handling different topics.
  • Identify customer’s needs, clarify information, research every issue and provide solutions and/or alternatives.
  • Build sustainable relationships and engage customers by taking the extra mile.
  • Keep records of all conversations in our call center database in a comprehensible way.
  • Attend mandatory training sessions to stay updated on product or company policy changes.
  • Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input.
  • Input data into the company computer platform to keep each customer record updated.

Requirements

  • Previous experience in a customer support role.
  • Strong phone and verbal communication skills along with active listening.
  • Familiarity with CRM systems and practices.
  • Customer focus and adaptability to different personality types.
  • Ability to multi-task, set priorities and manage time effectively.

Job Summary

Job Type : Full Time
Job Role : BPO / Telecaller
Job Category : BPO,BSc/BCA/BBM
Hiring Process : Face to Face Interview
Who can apply : Experienced (0.6 to 2 Years)

About Voxtrail Software Solutions Pvt Ltd

VoxTrail is a real-time GPS tracking platform that helps businesses of all sizes leverage their assets. Our platform connects leading companies to meet the business aims and objectives. Offering outstanding service and exceptional fleet management software in multi-languages to our users all around the world. Our creative, experienced and customer-focused team will find you the best solutions possible for your business.

VoxTrail team of 250+ people offers diverse ideas and an invaluable level of experience to strive for integrity and continuous improvement to shape transportation industry. We provide robust hardware along with cutting-edge web and mobile applications to help our customers manage their fleet of vehicles.
This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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Voxtrail Software Solutions Pvt Ltd recruiting Telecaller Experienced(0.6 to 2 Years) candidates candidates nearby Gurgaon.Voxtrail Software Solutions Pvt Ltd vacancies for Telecaller is recruited through Written-test, Face to Face Interview etc.
Voxtrail Software Solutions Pvt Ltd Company recruits a lot of Experienced(0.6 to 2 Years) candidates candidates every year based on the skills Sales, English Speaking, Outbound Sales , Telecaller. The candidates with BA, BBA/BBM, BSc, BEd, B.Com are selected to full fill the vacancies in BPO / Telecaller job field. The candidates nearby Gurgaon can apply for Telecaller position in Voxtrail Software Solutions Pvt Ltd. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Voxtrail Software Solutions Pvt Ltd recruitment, candidates are mostly chosen for the department of BPO / Telecaller . To learn more about the current jobs and other details, it is better to go through official site of Voxtrail Software Solutions Pvt Ltd and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Voxtrail Software Solutions Pvt Ltd and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Voxtrail Software Solutions Pvt Ltd and near your city and get a secured career.