Telecaller Jobs in Kolkata - NSD Technologies Pvt Ltd
Telecaller
NSD Technologies Pvt Ltd
Expired
Posted: 27 Apr 18
Job Description
- Require Tele Sales Executive for BPO Industry Company- NSD Technologies Pvt Ltd
- Call Centre Executive is required to attend to the customer calls and provide them the required information.
- Call Centre Executive needs to key in the details of the conversation he/ she has with the client. This is captured for future reference.
- Call Centre Executive is required to take down the requests received for activation/ deactivation of any service from the clients and forward the same to the team handling this activity
- Call Centre Executive needs to understand the clients complaints and work upon resolving them
- Call Centre Executive is required to escalate certain customer issues to their supervisors.
- Usually the issues which cannot be handled at his level are escalated further.
- Call Centre Executive needs to stay updated with the information about the company's products and services at all times
- Call Centre Executive is required to have knowledge about the latest schemes and offers launched by the company.
- Call Centre Executive is required to deal patiently with the customers.
- Even if a customer is angry or irate the call centre executive should speak politely with him.
- Call Centre Executive needs to coordinate with other departments for resolving customers complaints and fulfilling their requests.
- Call Centre Executive may be required to give proactive information related to any newly launched products and services of the company to the clients.
- Interested candidate can apply
- Should have at least 1-3yrs experience in any BPO industry
- Should have good communication in English
- Should have able to take pressure
- Should be hardworking
- Should have ability to achieve the target at given time
- Should have pleasant personality
Job Particulars
Role bpo telecaller
Education BA, 12th Pass (HSE)
Who can apply Experienced (1 to 3 Years)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id414793
Job Category BPO , 1 to 3 Yr Exp
Locality Address
State West Bengal
Country India
About Company
Nsd Technologies Private Limited is a Private incorporated on 27 August 2010. It is classified as Non-govt company and is registered at Registrar of Companies, Kolkata. Its authorized share capital is Rs. 1,000,000 and its paid up capital is Rs. 100,000.It is inolved in Other computer related activities [for example maintenance of websites of other firms/ creation of multimedia presentations for other firms etc.]
Nsd Technologies Private Limited's Annual General Meeting (AGM) was last held on 30 September 2017 and as per records from Ministry of Corporate Affairs (MCA), its balance sheet was last filed on 31 March 2017.
Directors of Nsd Technologies Private Limited are Ashit Baran Maganlal Desai and Sumit Desai.
Nsd Technologies Private Limited's Corporate Identification Number is (CIN) U72900WB2010PTC152612 and its registration number is 152612.
Nsd Technologies Private Limited's Annual General Meeting (AGM) was last held on 30 September 2017 and as per records from Ministry of Corporate Affairs (MCA), its balance sheet was last filed on 31 March 2017.
Directors of Nsd Technologies Private Limited are Ashit Baran Maganlal Desai and Sumit Desai.
Nsd Technologies Private Limited's Corporate Identification Number is (CIN) U72900WB2010PTC152612 and its registration number is 152612.
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