Telecaller Jobs in Kolkata - Thinkcell Learning Solutions Pvt. Ltd.
Job Description
- Call students and provide information about the company's products and convince them to enroll
- Ensure all incoming calls are answered in a timely and professional manner
- Provide accurate and correct information to customers at all time (Calls/Emails/Chat);
- Record all calls by documenting status, comments in the database/platform
- Keep students notified with product updates;
- Maintain high level service to customer
- Maintain record of students
- Develop and maintain productive working relationship with team members;
- Adhere to processes, standards, targets & objectives;
- Proper follow up.
- Must have good communication skills in English & Bengali
- Good negotiation and convincing Skills.
- High energy level
- Knowledge of Ms Office.
- Good listener.
Job Particulars
Role bpo telecaller
Who can apply Freshers
Hiring Process Written-test, Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id332530
Job Category Diploma , BPO , BSc/BCA/BBM
Locality Address
State West Bengal
Country India
About Company
Thinkcell Learning Solutions was founded in the year 2005 by IIT & IIM alumni and was formerly known as Gateforum Educational Services. Today, it is one of India’s leading & fastest growing Testprep Companies with close to 1000 GATE toppers in the last 7 years. The Company was awarded, “The Best GATE Training Institute” by Brands Academy in 2014. Since 2007, the Company has grown tremendously - expanded from a single office Company to a national player with over 90 offices in India, our employee strength has increased by 20 times & in the year 2015, Thinkcell acquired two Companies -Yukti & Testfunda. Currently, the Company caters to students starting from 10th to Post Graduation level through its four verticals:
Gateforum – Is a national leader in GATE training and has presence in more than 65 cities in India. The technical team at GATEFORUM comprises of Post Graduates of IITs, IISc and eminent professors teaching GATE for a number of years. Has trained over 2,00,000 students since inception.
Logiquest - Is a Kaplan Certified Education provider (KCEP) in India, exclusively offering In-Person programs for GRE, GMAT, SAT, TOEFL & IELTS and also offers programs for USMLE, NDBE, NCLEX-RN, LSAT & ACT. Established in 1938, Kaplan is the world leader in the test prep industry.
TestFunda - Is the national leader in online aptitude test prep focusing on MBA & Bank test prep market. It’s comprehensive courseware helps students get into IIMs and other top Business Schools, apart from the burgeoning PO, Clerical and other secured Bank jobs.
Yukti - Offers training and guidance to students aspiring to get into the premier engineering and medical institutes in the country. The primary focus of this division is to offer coaching for Engineering and Medical Entrance examinations like JEE, BITSAT, MHT-CET and AIPMT.
Gateforum – Is a national leader in GATE training and has presence in more than 65 cities in India. The technical team at GATEFORUM comprises of Post Graduates of IITs, IISc and eminent professors teaching GATE for a number of years. Has trained over 2,00,000 students since inception.
Logiquest - Is a Kaplan Certified Education provider (KCEP) in India, exclusively offering In-Person programs for GRE, GMAT, SAT, TOEFL & IELTS and also offers programs for USMLE, NDBE, NCLEX-RN, LSAT & ACT. Established in 1938, Kaplan is the world leader in the test prep industry.
TestFunda - Is the national leader in online aptitude test prep focusing on MBA & Bank test prep market. It’s comprehensive courseware helps students get into IIMs and other top Business Schools, apart from the burgeoning PO, Clerical and other secured Bank jobs.
Yukti - Offers training and guidance to students aspiring to get into the premier engineering and medical institutes in the country. The primary focus of this division is to offer coaching for Engineering and Medical Entrance examinations like JEE, BITSAT, MHT-CET and AIPMT.
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