Telecaller Jobs in Lucknow - Cams Success Point
Job Description
Responsibilities
- Contact potential or existing customers to inform them about a product or service using scripts
- Answer questions about products or the company
- Ask questions to understand customer requirements and close sales
- Direct prospects to the field sales team when needed
- Enter and update customer information in the database
- Take and process orders in an accurate manner
- Handle grievances to preserve the company’s reputation
- Go the “extra mile” to meet sales quota and facilitate future sales
- Keep records of calls and sales and note useful information
Requirements
- Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
- Ability to learn about products and services and describe/explain them to prospects
- Excellent knowledge of English
- Excellent communication and interpersonal skills
- Cool-tempered and able to handle rejection
- Outstanding negotiation skills with the ability to resolve issues and complaints
- High school diploma; Graduation in any stream will be a plus point.
Job Particulars
Role bpo telecaller
Who can apply Freshers
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id995744
Job Category BPO , BSc/BCA/BBM
Locality Address
State Uttar Pradesh
Country India
About Company
Cams Success Point
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