Job Description
DUTIES & RESPONSIBILITIES INCLUDE
Managing incoming calls and user service inquiries Assisting users with App installation, login and subscription Generating leads that develop into new users Converting users for subscription Identifying and assessing users’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents digitally
Job Particulars
Role bpo telecaller
Education 12th Pass (HSE)
Who can apply Freshers
Hiring Process Telephonic Interview
Employment TypeFull Time
Job Id1054706
Job Category BPO , Work from Home
Locality Address
State Uttar Pradesh
Country India
About Company
Ullu Digital
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