Telecaller Jobs in Pune - B-live IT Recruitment Services

Telecaller

B-live IT Recruitment Services

0 Years

6000 - 10000 Monthly

Expired

Posted: 30 Jun 18

We are having an opening for Telecaller position for one of or direct client located at Kharadi Pune Location.

Job Summary

Providing the Telephony support and Remote support for the Critical calls. using following software Team Viewer, Ammyy Remote Software, Remote Desktop.
Installing and configuring computer software.
Undertaking analysis, diagnosis and resolution of client problems via phone, e-mail & face to face contact.
Quickly responding to customer enquiries and concerns.
Escalating unresolved problems to other support staff.
Taking ownership of problems and tracking them to successful conclusion.
Providing demo of the Software how to handle the software to the new Customer via teamviewer,Ammyy admin.
Responsible to manage the report of all the clients related to work.
Describe products and services over phone.
Fix meetings on the phone with prospects willing to buy our products.
Should be excellent in following up with prospects in order to get the meeting.
Job role includes fixing the meetings; the selling part will be managed by our Relationship Managers.
Cold Calling, generating leads & Achive the targets & support to Sales Team
Candidate should be fluent in English and Hindi.
Must possess a prior experience in telemarketing.
Ability to be flexible and creative in dealing with customers.
Must represent the company in a positive light.