Telecaller Jobs Opening in Aarohiinfo fi managemnt limited at Sinhgad Road, Pune

Telecaller

Aarohiinfo fi managemnt limited

0 Years

10000 - 15000 Monthly

Expired

Posted: 05 Jul 24

Job Description

The Telecaller is responsible for making outbound calls to potential customers to promote products and services, answer inquiries, handle complaints, and provide information on new offers. The role requires excellent communication skills, the ability to handle rejections gracefully, and a persuasive attitude.

Key Responsibilities:

Outbound Calling:

Make a specified number of calls daily to potential customers as provided by the company.
Follow a prepared script to introduce products and services to prospects.
Engage in active listening to understand customer needs and provide appropriate solutions.

Lead Generation:

Identify and qualify potential leads through conversation.
Update and manage customer databases with new customer information and status updates.

Customer Service:

Answer incoming calls from prospective customers.
Handle customer inquiries, complaints, and provide necessary information.
Resolve issues or escalate them to the relevant department as necessary.

Sales and Promotion:

Promote and sell products or services to meet or exceed sales targets.
Provide detailed information about products, services, and offers.
Follow up on initial contacts and maintain ongoing communication with potential customers.

Reporting:

Maintain records of calls and sales and note useful information.
Prepare and submit performance reports.

Compliance:

Ensure adherence to company policies and procedures.
Maintain confidentiality of customer information.

Qualifications:

Education: High School Diploma or equivalent; bachelor's degree in business, marketing, or related field is a plus.
Experience: Previous experience in telecalling, customer service, or sales is preferred.
Skills:
- Excellent verbal communication skills.
- Good listening skills and the ability to ask probing questions, understand concerns, and overcome objections.
- Proficiency in using computers and relevant software.
- Ability to handle rejection and stress in soliciting customers.
- Strong persuasive and negotiation skills.

Attributes:

Friendly and professional phone demeanor.
Self-motivated with a results-driven approach.
Patience and ability to manage time effectively.
High degree of integrity and professionalism.

More information about this Telecaller Job

Please go through the below FAQs to get all answers related to the given Telecaller job

What are the job requirements to apply for this Telecaller job position?
- Ans: A candidate must have a minimum of fresher as an Telecaller

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, BA, BBA/BBM, 12th Pass (HSE)
What are the salary requirements for this job?
- Ans: The salary range is between 10000 and 15000 Monthly. The Salary will depend on the interview. This Telecaller is a Full Time in Pune.
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Telecaller is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Telecaller position?
- Ans: There are immediate 1 job openings for Telecaller in our Organisation.