Telecaller Jobs Opening in ACHIEVER AUTO INSPECTION PVT LTD at Mira Road, Mumbai

Telecaller
Job Description
Overview
A Telecaller is responsible for making outbound and receiving inbound calls to promote products or services, generate leads, or provide customer support. This role requires excellent communication skills, patience, and the ability to persuade or assist customers efficiently. The ideal candidate should be confident, goal-oriented, and capable of handling customer interactions professionally.
Key Responsibilities
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Calling & Customer Interaction
- Make outbound calls to potential or existing customers to inform them about products or services.
- Answer inbound customer calls, resolve inquiries, and provide necessary information.
- Follow up with customers to maintain engagement and ensure satisfaction.
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Lead Generation & Sales
- Identify potential customers and generate leads through cold calling.
- Persuade customers to buy products or services by explaining their benefits.
- Achieve daily, weekly, and monthly sales or lead targets.
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Customer Support & Issue Resolution
- Handle customer complaints and provide appropriate solutions.
- Escalate complex issues to the appropriate department when necessary.
- Maintain a positive relationship with customers to enhance brand loyalty.
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Data Entry & Record Keeping
- Maintain accurate records of customer interactions and transactions.
- Update customer details in the CRM or database for future reference.
- Prepare daily reports on call performance, leads generated, and conversions.
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Adherence to Company Policies
- Follow call scripts, company guidelines, and compliance requirements.
- Maintain professionalism and confidentiality while dealing with customer data.
- Stay updated on company products, services, and offers to provide accurate information.
More information about this Telecaller Job
Please go through the below FAQs to get all answers related to the given Telecaller job
- What are the job requirements to apply for this Telecaller job position?
- Ans: A candidate must have a minimum of fresher as an Telecaller
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE)
- What are the salary requirements for this job?
- Ans: The salary range is between 9000 and 10000 Monthly. The Salary will depend on the interview. This Telecaller is a Full Time in Mumbai.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Telecaller is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Telecaller position?
- Ans: There are immediate 1 job openings for Telecaller in our Organisation.