Telecaller Jobs Opening in Alster IT Solutions at Hyderabad-Others, Bangalore-Others, Mumbai-Others, Bangalore, Mumbai, Hyderabad

Telecaller

Alster IT Solutions

0 Years

3000 - 10000 Monthly

Expired

Posted: 12 Mar 25

Making outbound calls: Telecaller may be responsible for making calls to potential customers to promote products or services, collect information, or conduct surveys.
Answering inbound calls: They may also handle incoming calls from customers, addressing inquiries, resolving issues, and providing support.
Building relationships: Telecaller play a crucial role in building and maintaining relationships with customers, understanding their needs, and addressing their concerns.
Providing information: They are responsible for providing accurate and comprehensive information about products, services, and company policies.
Taking orders: Telecaller may be tasked with taking orders, processing transactions, and managing customer accounts.
Handling customer complaints: They need to be able to effectively handle customer complaints and find solutions to ensure customer satisfaction.
Meeting sales targets: In some roles, telecallers are expected to meet specific sales targets or quotas.
Maintaining records: They may be required to keep accurate records of customer interactions and sales data.

Skills and Qualifications:

Excellent communication skills: The ability to communicate clearly and effectively, both verbally and in writing, is essential.
Interpersonal skills: Telecaller need to be able to build rapport with customers and establish positive relationships.
Problem-solving skills: They need to be able to identify and resolve customer issues efficiently.
Persuasion skills: In some roles, telecaller need to be able to persuade customers to purchase products or services.
Patience and persistence: Telecalling can be challenging, so patience and persistence are crucial for success.
Typing skills: They may need to be able to type quickly and accurately to record customer information.
Technical proficiency: Familiarity with telephone systems and computer software is often required.
Knowledge of products or services: They need to have a good understanding of the products or services they are promoting or supporting.
High school diploma or equivalent: A high school diploma or equivalent is often a minimum requirement.
Prior experience in customer service or sales: Previous experience in customer service or sales can be an advantage.

More information about this Telecaller Job

Please go through the below FAQs to get all answers related to the given Telecaller job

What are the job requirements to apply for this Telecaller job position?
- Ans: A candidate must have a minimum of fresher as an Telecaller

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, BA, 12th Pass (HSE)
What are the salary requirements for this job?
- Ans: The salary range is between 3000 and 10000 Monthly. The Salary will depend on the interview. This Telecaller is a Full Time in Bangalore, Mumbai, Hyderabad.
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Telecaller is a work from home job?
- Ans: Yes,its a Work from Home Job.
How many job vacancies are opening for the Telecaller position?
- Ans: There are immediate 1 job openings for Telecaller in our Organisation.