Telecaller Jobs Opening in Amarantos Realty at Seawoods, Mumbai

Telecaller
Job Description
Key Responsibilities:
1. Outbound Calling
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Make a specified number of daily outbound calls to prospective or existing customers using a provided calling list or CRM system.
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Explain the company's products or services clearly and persuasively over the phone.
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Answer questions about product specifications, pricing, or service features to generate interest or sales.
2. Lead Generation and Conversion
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Identify and qualify leads based on customer interest, buying potential, or eligibility criteria.
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Update the sales team with hot leads or customers requiring further assistance.
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Follow up on previous interactions or inquiries to convert leads into customers.
3. Customer Interaction and Relationship Management
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Build rapport with customers by maintaining a polite, professional, and friendly tone.
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Address customer concerns or objections tactfully and offer solutions or escalate to the appropriate department.
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Keep records of calls and customer responses for future reference or follow-ups.
4. Database and CRM Management
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Maintain and update customer information in the CRM or call management system accurately.
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Track call outcomes and schedule callbacks or appointments when necessary.
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Ensure the database is clean, updated, and segmented properly.
5. Feedback Collection and Reporting
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Gather customer feedback on products, services, or experiences to support quality improvement efforts.
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Submit daily/weekly reports on call volume, conversion rates, and customer feedback to supervisors or managers.
6. Coordination with Teams
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Collaborate with the sales, marketing, or customer service teams to align messaging and understand campaigns.
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Share market or customer insights with relevant departments to support strategy and product development.
More information about this Telecaller Job
Please go through the below FAQs to get all answers related to the given Telecaller job
- What are the job requirements to apply for this Telecaller job position?
- Ans: A candidate must have a minimum of fresher as an Telecaller
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BA, Other Graduate
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Telecaller is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Telecaller position?
- Ans: There are immediate 1 job openings for Telecaller in our Organisation.
Job Particulars
About Company
We create dreams that stand the test of time. We are unfazed. We are Amarantos.