Telecaller Jobs Opening in ARTHY FOUNDATION at Tambaram, Chennai
Job Description
Make outbound calls to prospective donors, beneficiaries, or partners.
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Explain the mission and initiatives of Arthy Foundation clearly and persuasively.
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Maintain accurate records of calls and responses.
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Follow up on leads and ensure timely communication.
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Handle queries in a polite and professional manner.
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Support the team with administrative tasks when required.
Key Responsibilities:
1. Outbound Calls to Donors and Supporters
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Make outbound calls to individuals from donor databases, leads generated through campaigns, and event registrations.
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Communicate the foundation’s mission, current projects, and funding needs in a clear and engaging manner.
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Educate prospective donors about how their contributions make a difference in the lives of beneficiaries.
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Encourage one-time or recurring donations, participation in events, or volunteer registrations.
2. Inbound Call Handling
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Answer calls from interested donors or participants who respond to advertisements or campaigns.
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Provide information about donation processes, foundation programs, and how supporters can get involved.
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Redirect complex queries to the appropriate department or escalate to senior staff when necessary.
3. Donor Relationship Management
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Develop and maintain positive relationships with recurring donors and potential sponsors.
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Express gratitude and appreciation during calls to existing supporters.
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Maintain professionalism, patience, and empathy while communicating with individuals from diverse backgrounds.
4. Data Entry and Call Reporting
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Record detailed call logs including donor information, call outcomes, pledges made, and follow-up schedules.
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Maintain accurate records in CRM or donor management software.
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Submit daily and weekly call performance reports to supervisors.
5. Campaign Support
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Participate in fundraising drives, awareness campaigns, or emergency response campaigns (e.g., disaster relief).
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Make calls in line with the tone and message of each campaign.
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Collaborate with the fundraising and marketing team to refine messaging and outreach strategies based on feedback.
6. Follow-ups and Reminders
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Follow up with potential donors who requested time to think or asked to be contacted later.
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Call back donors for payment completion, event confirmations, or documentation if required.
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Send thank-you notes or reminders via SMS/email templates after successful calls (if part of the process).
More information about this Telecaller Job
Please go through the below FAQs to get all answers related to the given Telecaller job
- What are the job requirements to apply for this Telecaller job position?
- Ans: A candidate must have a minimum of fresher as an Telecaller
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE)
- What are the salary requirements for this job?
- Ans: The salary range is between 7500 and 12000 Monthly. The Salary will depend on the interview. This Telecaller is a Full Time in Chennai.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Telecaller is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Telecaller position?
- Ans: There are immediate 1 job openings for Telecaller in our Organisation.
Job Particulars
About Company
Our team is committed to creating a positive social impact through grassroots efforts and community engagement.