Telecaller
Job Description
Introduction
We are seeking an enthusiastic and persuasive Telecaller to join our team. The ideal candidate should have excellent communication skills, a convincing personality, and the ability to engage customers over the phone. The role involves making outbound calls, generating leads, promoting products/services, and maintaining good customer relationships to achieve sales and business targets.
Key Responsibilities
1. Outbound Calling & Lead Generation
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Make outbound calls to potential and existing customers from the provided database.
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Explain products, services, features, pricing, and benefits clearly to customers.
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Generate interest and convert inquiries into qualified leads.
2. Customer Relationship Management
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Handle customer queries and provide accurate information.
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Build and maintain long-term relationships with customers.
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Follow up regularly to convert leads into sales.
3. Sales & Target Achievement
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Meet or exceed daily, weekly, and monthly calling and sales targets.
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Use persuasive communication techniques to maximize conversions.
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Promote offers, discounts, and schemes effectively to customers.
4. Database & Reporting
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Maintain an updated record of calls, leads, and conversions.
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Report daily activity, performance, and customer feedback to the team leader.
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Ensure accurate data entry in CRM or Excel sheets as per company guidelines.
Skills & Competencies
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Excellent verbal communication skills in [English / Hindi / Regional Language].
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Convincing and persuasive personality.
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Basic knowledge of MS Excel, MS Word, and CRM software.
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Ability to handle pressure and work towards daily targets.
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Positive attitude, patience, and good listening skills.
More information about this Telecaller Job
Please go through the below FAQs to get all answers related to the given Telecaller job
- What are the job requirements to apply for this Telecaller job position?
- Ans: A candidate must have a minimum of 06 Months to 1 year experience as an Telecaller
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE), 10th Pass (SSC)
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Telecaller is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Telecaller position?
- Ans: There are immediate 1 job openings for Telecaller in our Organisation.
