Telecaller Jobs Opening in BLUEWAVES MEDIA at New Alipore, Kolkata
Telecaller
Job Description
Key Responsibilities:
1. Conduct Outbound Calls: Initiate outbound calls to prospective customers based on provided leads or databases. The goal is to introduce the company's products or services and generate interest.
2. Identify Sales Opportunities: Engage in meaningful conversations with prospects to understand their needs, preferences, and challenges. Identify potential sales opportunities and present solutions accordingly.
3. Pitch Products or Services: Effectively communicate the features, benefits, and unique selling points of the products or services offered by the company. Tailor pitches to match the needs and interests of each prospect.
4. Handle Objections: Address any concerns or objections raised by prospects in a professional and persuasive manner. Use active listening skills to understand their perspective and provide appropriate responses.
5. Close Sales: Utilize persuasive selling techniques to encourage prospects to make a purchase or commit to the desired action, such as scheduling a product demonstration or signing up for a service.
6. Achieve Sales Targets: Work towards achieving weekly, monthly, or quarterly sales targets set by the company. Take proactive measures to meet and exceed sales goals.
7. Maintain Records: Keep accurate records of all interactions with prospects, including details of conversations, follow-up actions, and outcomes. Update the CRM system or sales database with relevant information.
8. Follow-Up: Conduct timely follow-up calls with prospects who have shown interest but have not yet made a purchase. Nurture leads through the sales pipeline to ensure maximum conversion.
9. Provide Excellent Customer Service: Ensure a positive customer experience by addressing inquiries, resolving issues, and providing assistance as needed. Build rapport and trust with prospects to encourage repeat business.
10. Stay Updated: Stay informed about the company's products, services, pricing, promotions, and industry trends. Continuously update knowledge and skills to improve sales effectiveness.
Qualifications and Skills:
* High school diploma or equivalent; Bachelor's degree preferred.
* Proven experience in telemarketing, sales, or customer service role.
* Excellent communication skills, both verbal and written.
* Strong persuasion and negotiation abilities.
* Ability to handle objections and rejection professionally.
* Goal-oriented mindset with a focus on achieving sales targets.
* Good organizational and time management skills.
* Familiarity with CRM software and sales techniques.
* Ability to work independently and as part of a team.
* Persistence, resilience, and a positive attitude.
More information about this Telecaller Job
Please go through the below FAQs to get all answers related to the given Telecaller job
- What are the job requirements to apply for this Telecaller job position?
- Ans: A candidate must have a minimum of 06 Months to 1 year experience as an Telecaller
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, BA, 12th Pass (HSE), Other Graduate
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Telecaller is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Telecaller position?
- Ans: There are immediate 2 job openings for Telecaller in our Organisation.
