Telecaller Jobs Opening in Child Support Foundation at Bangalore

Telecaller
Job Description
Key Responsibilities:
Outbound Calling:
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Make outbound calls to potential donors from leads or contact lists provided by the NGO.
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Educate potential donors about the NGO’s work, mission, and the impact of their contributions.
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Engage in meaningful conversations to understand the donor’s interests and motivations for supporting social causes.
Donation Solicitation:
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Persuasively request financial donations or commitments from individuals to support specific projects or general operations.
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Offer different donation options such as one-time donations, recurring monthly donations, or event sponsorships.
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Encourage donors to choose the best option based on their preferences and capacity to contribute.
Donor Relationship Management:
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Establish and maintain strong, respectful relationships with donors through regular follow-ups and personalized communication.
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Provide excellent customer service by addressing donor queries, concerns, and processing donation-related requests.
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Ensure that donors receive appropriate acknowledgment and appreciation for their contributions.
Data Entry and Record Keeping:
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Accurately record donor information, donations, and interaction details in the NGO’s CRM or database.
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Update donor records regularly, including donations, contact preferences, and follow-up schedules.
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Ensure all donations are properly processed and tracked, providing the necessary documentation for tax purposes if required.
Campaign and Event Promotion:
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Promote upcoming fundraising campaigns, events, or initiatives to potential and existing donors.
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Encourage participation in NGO events and activities to increase donor engagement and awareness of the NGO’s work.
Feedback and Reporting:
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Report to team leaders or managers on daily, weekly, or monthly performance metrics such as calls made, donations secured, and donor feedback.
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Gather feedback from donors and provide insights to help improve fundraising strategies and communication approaches.
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Ensure that fundraising goals and targets are met consistently by actively driving donor engagement and support.
Compliance and Ethical Practices:
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Adhere to ethical standards and best practices for soliciting donations.
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Follow all applicable regulations and guidelines related to fundraising, data protection, and donor privacy.
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Ensure transparency and honesty while discussing the NGO’s financial needs and use of donations.
More information about this Telecaller Job
Please go through the below FAQs to get all answers related to the given Telecaller job
- What are the job requirements to apply for this Telecaller job position?
- Ans: A candidate must have a minimum of fresher as an Telecaller
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE), 10th Pass (SSC)
- What are the salary requirements for this job?
- Ans: The salary range is between 12000 and 18000 Monthly. The Salary will depend on the interview. This Telecaller is a Full Time in Bangalore.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Telecaller is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Telecaller position?
- Ans: There are immediate 1 job openings for Telecaller in our Organisation.