Telecaller Jobs Opening in Child Support Foundation at JP Nagar, Bangalore

Telecaller
Job Description
Key Responsibilities:
-
Outbound Calling:
-
Make outbound calls to individuals from existing or potential donor databases.
-
Explain the NGO’s mission, current campaigns, and how donations make a difference.
-
Persuade individuals to support the cause through monetary contributions.
-
-
Donor Engagement:
-
Build a rapport with potential donors during calls, focusing on trust and transparency.
-
Answer donor queries regarding the organization’s activities, fund utilization, and impact.
-
Handle objections or doubts positively and encourage involvement through donations.
-
-
Follow-up Communication:
-
Follow up with interested donors via scheduled calls, SMS, or emails.
-
Send digital brochures, campaign details, and payment links when required.
-
Remind donors of recurring contributions and renewals.
-
-
Fundraising Targets:
-
Achieve daily, weekly, and monthly fundraising targets set by the organization.
-
Maintain a minimum number of productive calls per day.
-
Report conversion rates, successful donations, and feedback to the team leader.
-
-
Database Management:
-
Maintain accurate records of donor interactions, call status, and follow-up dates in the CRM system or Excel sheets.
-
Ensure data confidentiality and adhere to the organization’s privacy policies.
-
-
Coordination and Reporting:
-
Collaborate with other telecallers, field fundraisers, and campaign teams.
-
Participate in regular team meetings, training sessions, and feedback discussions.
-
Share daily reports of calls made, pledges secured, and challenges faced.
-
-
Communication Quality:
-
Maintain a polite, persuasive, and respectful tone at all times.
-
Ensure all conversations reflect the values and credibility of the organization.
-
Avoid pressure tactics and promote ethical fundraising practices.
-
-
Donor Retention Support:
-
Call existing or previous donors for renewals, additional support, or feedback.
-
Update them on the progress and impact of the projects they have supported.
-
More information about this Telecaller Job
Please go through the below FAQs to get all answers related to the given Telecaller job
- What are the job requirements to apply for this Telecaller job position?
- Ans: A candidate must have a minimum of fresher as an Telecaller
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE)
- What are the salary requirements for this job?
- Ans: The salary range is between 12000 and 18000 Monthly. The Salary will depend on the interview. This Telecaller is a Full Time in Bangalore.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Telecaller is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Telecaller position?
- Ans: There are immediate 1 job openings for Telecaller in our Organisation.