Telecaller
Job Description
Company: Classico India Pvt. Ltd.
Job Location: Mohali, Punjab
Job Type: Full-time
Salary: ₹15,000–₹20,000 per month
Experience: Freshers and candidates with relevant experience may apply
Qualification: Graduate in any stream
Classico India Pvt. Ltd. is engaged in the manufacturing and trading of mattresses, furniture, and home furnishing products.
Job OverviewWe are looking for a Telecalling Executive to handle routine customer calls and support day-to-day communication with customers. The role involves making and receiving calls, sharing basic product information, following up on enquiries, recording customer details, and coordinating with the relevant team when required.
Freshers with good communication skills are welcome to apply. Candidates with experience in telecalling, customer support, sales coordination, or similar roles may have an advantage.
Key ResponsibilitiesMake calls to customers regarding enquiries, products, and orders.
Receive and respond to routine customer calls and queries.
Share basic information about company products and services.
Follow up with customers regarding enquiries and pending requirements.
Maintain accurate records of customer calls and enquiries.
Update customer information and follow-up details in the relevant system or records.
Coordinate with sales and other departments when customer assistance is required.
Forward customer requests or concerns to the appropriate team.
Maintain daily call and follow-up records.
Complete assigned calling and follow-up tasks within the required timelines.
Communicate with customers in a polite and professional manner.
Graduate in any stream.
Freshers are welcome to apply.
Good verbal communication skills.
Basic knowledge of MS Excel and MS Office.
Basic computer and data-entry skills.
Ability to communicate clearly with customers.
Good listening and follow-up skills.
Ability to maintain customer records accurately.
Basic understanding of customer service and professional communication.
Willingness to learn and work with the team.
More information about this Telecaller Job
Please go through the below FAQs to get all answers related to the given Telecaller job
- What are the job requirements to apply for this Telecaller job position?
- Ans: A candidate must have a minimum of 0 to 06 Months year experience as an Telecaller
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE)
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Telecaller is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Telecaller position?
- Ans: There are immediate 1 job openings for Telecaller in our Organisation.
