Telecaller Jobs Opening in Debt Collection Services at Thane, Mumbai, Thane
Job Description
We are into Debt collection services, located in Thane, Mumbai Looking for Telecaller to handle the calling process for Bank and NBFC.
Looking for young and enthusiastic candidates. Industry Freshers can apply.
Who can apply: -
- Capable to read basic English and love to communicate over phone.
- Who can handle Customer negotiations.
- Good communication skills.
- Must have basic computer Knowledge.
- Targets oriented Mindset.
- Experience will be the additional benefit.
- Candidate with to do Attitude.
Key Responsibilities:
1. Outbound Calling
-
Call potential or existing customers to inform them about banking and NBFC products such as personal loans, business loans, credit cards, or insurance.
-
Generate leads and fix appointments for field executives or loan officers.
-
Follow up with interested customers for documentation, approvals, or queries.
-
Explain product features, eligibility, and process in a clear and persuasive manner.
2. Inbound Call Handling
-
Attend incoming calls and respond to customer inquiries regarding banking services, loan status, EMI dates, or general account-related issues.
-
Provide guidance or transfer calls to relevant departments if needed.
3. Collection Support (If applicable)
-
Call customers for EMI reminders and overdue payment follow-ups.
-
Negotiate and persuade customers to make timely payments or resolve pending dues.
-
Update payment commitments or reasons for delays in the system.
4. Documentation & System Updates
-
Maintain accurate records of calls, conversations, and customer details in CRM or software.
-
Ensure timely updating of lead status, feedback, and follow-up notes.
-
Coordinate with field sales/collection staff for on-ground support or document pickups.
More information about this Telecaller Job
Please go through the below FAQs to get all answers related to the given Telecaller job
- What are the job requirements to apply for this Telecaller job position?
- Ans: A candidate must have a minimum of fresher as an Telecaller
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, Certificate Course (ITI), Vocational Training, 12th Pass (HSE), Other Course
- What are the salary requirements for this job?
- Ans: The salary range is between 12000 and 30000 Monthly. The Salary will depend on the interview. This Telecaller is a Full Time in Mumbai, Thane.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Telecaller is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Telecaller position?
- Ans: There are immediate 1 job openings for Telecaller in our Organisation.