Telecaller Jobs Opening in Digitide Business Solutions at Thane, Mumbai

Telecaller

Digitide Business Solutions

0 to 3 Years

15000 - 20000 Monthly

Expired

Posted: 12 Jul 25

Looking For Telecaller for Banking and Non Banking Profiles (Customer Service , Collections ,Sales , Lead Generation )

Work Location: Airoli ,Rabale and Thane .

Day Shifts

Outbound Calls: Making calls to potential and existing customers to introduce products or services, generate leads, and promote sales.
Inbound Calls: Handling incoming calls from customers, addressing their questions, concerns, and complaints, and providing support.
Product Knowledge: Understanding the features, benefits, and pricing of the products or services offered to effectively communicate with customers.
Lead Generation: Identifying and qualifying potential customers through phone conversations and gathering necessary information to convert them into leads.
Sales Support: Persuading customers to make purchases, schedule appointments, or take other desired actions.
Customer Service: Addressing customer inquiries, resolving issues, and ensuring a positive customer experience.
Record Keeping: Maintaining accurate records of all calls, customer interactions, and sales activities in a CRM or database.
Reporting: Providing regular updates to supervisors or team leads on call activity, sales progress, and customer feedback.

Essential Skills:

Communication Skills: Excellent verbal communication, active listening, and clear articulation are crucial for effective interaction with customers.
Persuasion and Negotiation: The ability to influence customers, address objections, and close sales deals through phone conversations.
Problem-Solving: Quickly identifying and resolving customer issues, providing appropriate solutions, and escalating complex problems when necessary.
Interpersonal Skills: Building rapport with customers, maintaining a positive attitude, and demonstrating empathy are important for creating a positive customer experience.
Time Management: Effectively managing a high volume of calls, prioritizing tasks, and meeting daily or weekly targets.
CRM Proficiency: Familiarity with CRM software and other tools used to manage customer data and track interactions.

Qualifications:

High school diploma or equivalent.
Previous experience in telemarketing, sales, or customer service is often preferred.
Strong communication, interpersonal, and problem-solving skills.
Ability to handle rejection and work under pressure.
Basic computer skills and data entry experience.

More information about this Telecaller Job

Please go through the below FAQs to get all answers related to the given Telecaller job

What are the job requirements to apply for this Telecaller job position?
- Ans: A candidate must have a minimum of 0 to 3 year experience as an Telecaller

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, 12th Pass (HSE)
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Telecaller is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Telecaller position?
- Ans: There are immediate 1 job openings for Telecaller in our Organisation.