Telecaller Jobs Opening in Dp Casting at Pitampura, Delhi
Job Description
*REQUIRED 10 FEMALES*
*Requirements*_Good Communication skills_
*Salary*12000 /- to 30000 /-
*Work*Live streaming
*Location*Pitampura, Delhi
*Timing*10:00 AM to 6:00 PM
*No Target*
*Bring your resume & Aadhar card for interview*
Interested Person dm or whatsapp
Key Responsibilities:
1. Customer Interaction:
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Make outbound calls to potential or existing customers to promote products, services, or upcoming offers.
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Answer incoming calls from customers and provide detailed information regarding services or products.
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Understand customer needs and provide accurate, timely solutions or recommendations.
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Assist customers with inquiries about products, order statuses, account details, and general service-related issues.
2. Sales Support (For Outbound Telecallers):
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Promote and sell the company’s products or services over the phone.
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Achieve monthly/quarterly sales targets set by the company.
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Qualify leads, provide product demonstrations, and guide customers through the sales process.
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Convert inquiries into sales and close deals effectively while ensuring customer satisfaction.
3. Data Collection and Management:
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Record detailed customer information, inquiries, feedback, and complaints accurately in CRM systems.
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Maintain a database of potential leads, follow-up activities, and customer interactions.
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Ensure all customer details are up to date and that follow-ups are done promptly.
4. Customer Relationship Management:
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Develop and maintain positive relationships with new and existing customers.
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Provide excellent customer service by resolving complaints or issues quickly and professionally.
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Act as a liaison between the company and customers, ensuring clear and effective communication.
5. Market Research (For Outbound Telecallers):
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Gather market information, customer preferences, and competitive insights during customer conversations.
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Relay valuable feedback to the marketing and sales teams to refine strategies.
6. Documentation and Reporting:
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Document each interaction accurately, noting the outcome of calls, customer concerns, and required follow-up.
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Generate reports on the number of calls made, sales closed, and customer inquiries handled for performance reviews.
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Maintain confidentiality of customer information and handle all data responsibly.
More information about this Telecaller Job
Please go through the below FAQs to get all answers related to the given Telecaller job
- What are the job requirements to apply for this Telecaller job position?
- Ans: A candidate must have a minimum of fresher as an Telecaller
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE)
- What are the salary requirements for this job?
- Ans: The salary range is between 12000 and 30000 Monthly. The Salary will depend on the interview. This Telecaller is a Full Time in Delhi.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Telecaller is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Telecaller position?
- Ans: There are immediate 10 job openings for Telecaller in our Organisation.