Telecaller Jobs Opening in Emmanuel Global Exports at Ameerpet, Banjara Hills, Begumpet, Bangalore, Chennai, Hyderabad
Job Description
A Telecaller is a professional responsible for initiating and receiving telephone calls to promote products or services, manage customer queries, and maintain customer satisfaction. Telecallers are essential in various industries such as banking, insurance, real estate, education, e-commerce, and telecom. Their main goal is to reach out to potential and existing customers via phone calls, provide information, resolve issues, and persuade customers to make purchases or use services.
This role requires excellent communication skills, patience, product knowledge, and the ability to handle different types of customers effectively.
- Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets
Minimum Requirement:
- Good Communication Skills
- Good Problem-solving skills over the call
- High energy level
More information about this Telecaller Job
Please go through the below FAQs to get all answers related to the given Telecaller job
- What are the job requirements to apply for this Telecaller job position?
- Ans: A candidate must have a minimum of fresher as an Telecaller
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: BE/B.Tech
- What are the salary requirements for this job?
- Ans: The salary range is between 5000 and 10000 Monthly. The Salary will depend on the interview. This Telecaller is a Part Time in Bangalore, Chennai, Hyderabad.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Telecaller is a work from home job?
- Ans: Yes,its a Work from Home Job.
- How many job vacancies are opening for the Telecaller position?
- Ans: There are immediate 1 job openings for Telecaller in our Organisation.