Telecaller

Fairdeal Realtors Pvt. Ltd.

0 to 2 Years

15000 - 20000 Monthly

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Posted: 09 May 25

Job Description

Position: Telecaller (Female only)

Qualification: Any Degree

Experience: 0 to 2 years

Vacancies: 6

Salary: ₹15,000 to ₹20000/- per month with other benefits such as PF , ESIC and Mediclaim

Key Responsibilities:

Outbound Calling:
Make daily outbound calls to prospective or existing customers to promote products, explain services, or conduct follow-ups as per scripts or campaign requirements.
Inbound Call Handling:
Answer incoming calls from customers to respond to inquiries, resolve issues, or guide them regarding company offerings.
Lead Generation:
Identify and qualify potential leads based on call conversations. Forward interested customers to the sales team or schedule meetings for field representatives.
Customer Engagement:
Provide information about the company's products, pricing, offers, and services. Address queries and resolve concerns to ensure customer satisfaction.
Follow-up & Conversion:
Maintain regular follow-up with leads through phone calls, emails, or messages. Encourage conversions by offering timely solutions and building trust.
CRM Data Entry:
Accurately record customer information, feedback, and call outcomes in the Customer Relationship Management (CRM) system or spreadsheets.
Meeting Targets:
Achieve daily, weekly, or monthly call quotas, sales goals, or customer engagement targets as set by the team leader or manager.
Feedback Collection:
Conduct post-service or post-sale calls to gather customer feedback and improve service quality.
Script Adherence:
Follow pre-defined call scripts and speaking points while customizing communication to suit individual customer needs and behavior.
Team Collaboration:
Work with sales, marketing, or customer service teams to coordinate efforts and report insights from customer interactions.

More information about this Telecaller Job

Please go through the below FAQs to get all answers related to the given Telecaller job

What are the job requirements to apply for this Telecaller job position?
- Ans: A candidate must have a minimum of 0 to 2 year experience as an Telecaller

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, BA, 12th Pass (HSE), 10th Pass (SSC)
What are the salary requirements for this job?
- Ans: The salary range is between 15000 and 20000 Monthly. The Salary will depend on the interview. This Telecaller is a Full Time in Mumbai.
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Telecaller is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Telecaller position?
- Ans: There are immediate 1 job openings for Telecaller in our Organisation.