Telecaller Jobs Opening in Fidelity Infrastructure at DLF Phase 1, Gurgaon
Telecaller
Job Description
Interested candidates can send their updated resume via mail to us.
Key Responsibilities:
1. Outbound Calling and Lead Generation:
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Call prospective customers from the provided database or lead sources.
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Introduce the company, its projects, and services clearly and professionally.
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Explain project features, location advantages, pricing, payment plans, and other property details.
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Generate interest and qualify leads based on customer requirements and financial capability.
2. Customer Engagement and Follow-Up:
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Build rapport with potential customers and answer their initial queries.
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Schedule property site visits or virtual tours for interested buyers.
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Maintain regular follow-up with potential buyers via phone calls, WhatsApp, or email.
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Remind and coordinate with customers about scheduled appointments or site visits.
3. Lead Management and Reporting:
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Maintain an accurate and updated record of calls, leads, inquiries, and outcomes in the CRM system or lead tracker.
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Share feedback from calls with the sales and marketing teams for further refinement of outreach strategies.
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Submit daily, weekly, and monthly call reports to the supervisor or team leader.
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Ensure timely and consistent follow-up on assigned leads to maximize conversion rates.
4. Customer Support and Query Handling:
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Answer incoming calls and respond to inquiries from prospective or existing customers.
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Provide basic support on project-related concerns and route complex issues to senior sales staff.
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Ensure all interactions are conducted with professionalism and a customer-first attitude.
5. Coordination with Sales and Marketing Teams:
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Work closely with the sales team to hand over hot leads for closure.
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Provide inputs on common customer queries, objections, and expectations.
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Support marketing campaigns by making promotional calls and explaining limited-time offers or project launches.
More information about this Telecaller Job
Please go through the below FAQs to get all answers related to the given Telecaller job
- What are the job requirements to apply for this Telecaller job position?
- Ans: A candidate must have a minimum of fresher as an Telecaller
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE)
- What are the salary requirements for this job?
- Ans: The salary range is between 15000 and 25000 Monthly. The Salary will depend on the interview. This Telecaller is a Full Time in Gurgaon.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Telecaller is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Telecaller position?
- Ans: There are immediate 1 job openings for Telecaller in our Organisation.
